What are the responsibilities and job description for the Ice Cream Server position at Little Dippers Ice Cream?
Our locally owned and operated Ice Cream Shop is now hiring. We are looking for hard working team members with a positive attitude, good communication and listening skills with the ability to multitask while providing excellent customer service. Ice Cream or fast-paced food service a plus, but not required. Will train.
Required Knowledge, Skills and Abilities:
Love working with customers
Excellent verbal skills
Organized, detail-oriented and hard working
Work and communicate well as part of a team
Sense of urgency while keeping calm demeanor
Job Summary:
- Greets all customers with fast, friendly, personalized service
- Describes menu items to customers/suggest products
- Accurately rings sales orders into POS system
- Responds proactively to prevent customer service situations
- Assists in the distribution of weekly shipments
- Cleans or sanitizes work areas, utensils and equipment consistent with PA Food Code standards (will be trained)
- Follows health, food safety and sanitation guidelines
- Perform all opening/closing duties
- Informs the manager on duty of any operational inconsistencies
- Prolonged standing, repetitive bending, lifting
Key Responsibilities:
- Acts with integrity and honesty
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standards
- Discovers and responds to customer needs
- Maintains a clean and organized workspace
- Perform support tasks including but not limited to: recording inventory, temperature logs and restocking product
- Demonstrate self-leadership skills: open communication, self-awareness, and ability to take initiative
Availability Requirements:
Summer Hours 12-10pm everyday, flexible shifts
Spring/Fall Hours 4-9 weekdays, 12-9 weekends
Schedule may vary but must be available everyday including weekends.
Reliable transportation is a must.
Hourly wage starts at $10.00 an hour (more based on experience). Hourly pay increase after 30 days.
Supplemental Pay: Tips
Job Types: Full-time, Part-time
Pay: From $10.00 per hour
Benefits:
- Flexible schedule
Shift:
- Day shift
- Evening shift
Work Location: In person