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Vice President of Quality Improvement & Compliance

Little Flower Children and Family Services of New York
New York, NY Full Time
POSTED ON 2/9/2025
AVAILABLE BEFORE 4/30/2025

Job Description

Job Description

A Career at Little Flower

Little Flower Children and Family Services of New York is a nonprofit organization that has worked to improve the well-being of children, youth, and families across New York City and Long Island since 1929. Our staff of more than 500 provides prevention services, foster care, residential treatment care, adoption services, and medical and mental health services.

A career with Little Flower can be rewarding in so many ways. We are looking for conscientious and caring people who are ready to commit to the work of strengthening families and supporting the well-being of children. If you’re looking for a career where you can truly make a difference, we hope you will consider joining our team.

Summary Job Description :

The Vice President of Quality Improvement and Compliance provides direction, coordination and oversight of performance improvement through data and quality and compliance and legal matters to ensure compliance with agency, local, state and national standards. The VP is part of the senior management team and works closely with the Chief Operating Officer and other senior executive staff to develop, implement and oversee the organization’s performance monitoring and compliance activities.

Quality

  • Gather and facilitate analysis of data trends to inform performance improvement efforts.
  • Collaborate with all stake holders to ensure outcome measures and reporting needs are identified and met
  • Provide analytic support for departments across the organization
  • Manage incident reporting and the risk management dashboards
  • Collaborate with the VP of Information Technology and Security for optimization of Agency information systems to support and improve processes, including the Electronic Health Record (EHR)
  • Lead monthly Performance and Quality Improvement meetings to review quality assurance and compliance activities.
  • Facilitate the ongoing certification and reporting process to maintain national accreditation and any other agency wide certifications.
  • Partner with the leadership team to develop a training plan that includes monitoring of training requirements.

Compliance

  • Build upon existing compliance processes to ensure a robust Compliance Plan to help the organization prevent and / or detect violation of law, regulations, policies, or the Code of Conduct.
  • Regularly review the Compliance Plan and recommend appropriate revisions and modifications, including holding quarterly compliance team meetings and advising Executive Management and the Board of potential risk areas.
  • Oversee Ethics Point, our retaliation-free reporting channel, which includes an anonymous telephone reporting system available to all employees, volunteers, and affiliated providers.
  • Ensure that the internal controls are capable of preventing and detecting significant instances or patterns of illegal, unethical, or improper conduct by employees, agents, affiliated providers, or others working with the organization.
  • Present periodic and annual reports on the Compliance Program to the Audit Committee of the Board of Directors.
  • Oversee, coordinate, and monitor the day-to-day compliance activities and the adherence to national accreditation requirements
  • Develop and coordinate appropriate compliance training and education programs for all employees.
  • Manage system that enables employees to report any noncompliance without fear of retribution, ensuring that the reporting system is adequately publicized and ensure that allegations of noncompliance are investigated and responded to promptly.
  • Carry out all duties and responsibilities as assigned by the CEO or board
  • Serve as the HIPAA compliance officer, ensuring all requirements are met and training is regularly provided
  • Oversee records management and proper release of records upon request in accordance with all relevant laws and regulations.
  • Performing other duties as assigned
  • Legal

  • Manage all legal matters with outside legal counsel
  • Review contracts and other legal documents prior to finalization
  • Provide legal advice to the executive team and other departments
  • Ensure compliance with laws and regulations, such as employment contracts and articles of incorporation
  • Facilitate policy and procedure development to ensure current and comprehensive documentation reflecting all current practices and laws
  • SUPERVISORY RESPONSIBILITIES

  • Manages and supervises employees involved with quality, compliance, analytics, records management, including two Directors and the teams reporting to them
  • Responsible for the overall direction, coordination, and evaluation of these teams.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Minimum Requirements :

  • Graduation from an accredited college or university with a Juris Doctorate degree.
  • Licensed and in good standing to practice law in New York State
  • Requires a minimum of five years progressive non-profit human services management experience with more than five years experience with legal matters in non-profit or government agencies.
  • Deep knowledge of non-profit operational and quality assurance practices for human services organizations.
  • Travel Requirements :

    This role is hybrid remote and can be located in either Wading River or Brooklyn offices. Periodic travel to all locations is required when meetings or audit activities require in-person attendance.

    Diversity, Equity, Inclusion and Belonging Statement :

    With more than 250 years of combined experience, Little Flower Children and Family Services of New York and St. John’s Residence for Boys have a long-standing history of serving children, youth, adults and families of color. Our mission, vision and values are grounded in elevating the shared humanity of every staff member, community partner and those with whom we engage. We recognize that our DEIB work is continuously evolving as we strive for equity and inclusion for individuals of all races, ethnicities, genders, sexualities, ages, abilities, religions and lived experiences.

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