What are the responsibilities and job description for the Restaurant Operations Manager position at Little General Stores?
Job Description:
As a Crew Leader at Little General Stores, you will be responsible for leading a team of dedicated professionals to deliver exceptional customer experiences and drive business results. This role requires strong leadership skills, a passion for delivering outstanding service, and a keen eye for detail.
Key Responsibilities:
- Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
- Mentor and train team members to enhance their skills and knowledge.
- Collaborate with cross-functional teams to achieve business objectives and drive innovation.
- Monitor and analyze sales data, customer feedback, and market trends to inform strategic decisions.
- Implement processes and procedures to maintain a clean, organized, and safe dining environment.
- Lead by example, demonstrating a strong work ethic, integrity, and commitment to excellence.
Requirements:
- Proven leadership experience in a fast-paced, dynamic environment.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work independently and collaboratively as part of a high-performing team.
- Demonstrated ability to adapt to changing priorities, deadlines, and situations.
