Operations Manager

Description

Operations Manager

Job Overview

The Operations Manager oversees operational activities at every level of our organization. Their duties include hiring and training direct reports, implementing process improvement, managing projects, delegating tasks to Site Superintendents and other direct reports. The Operations Manager will need to work with ownership to establish short and long term goals for the businesses and ensure they are met.

Direct Reports are Site Superintendents and Department Heads (Maintenance, Logistics, and Quality Control).

Reports to Ownership.

Responsibilities

Safety:

• Maintain a clean, safe, drug-free organization.
• Support Site Superintendents in maintaining “No Lost Time Accidents.”
• Enforce safety policies and ensure corrective actions on safety violations are being administered.
• Ensure proper safety equipment is available and used.
• Ensure daily workplace exams, toolbox talk and equipment inspection sheets are being documented and acted upon properly.
• Assist Safety Manager in investigating vehicle and equipment accidents, personal injury incidents and near misses.
• Review reported accidents and/or incidents immediately and implement corrective action plans.

Production:

• Monitor and influence daily production at all sites.
• Summarize production data and review with the respective Site Superintendent
• Monitor, measure, and actively seek ways to lower production cost per ton at all sites.
• Ensure adequate inventory for projected sales.
• Communicate with sales and management on daily, weekly, and monthly material needs.
• Ensure adequate planning is being done by Site Superintendents including scheduling labor, equipment, and tools to reduce operating costs.

Quality Control:

• Review quality control audits from Quality Control department and advise Site Superintendents on corrective actions.
• Use Q/C data to optimize value for Little River Materials and its customers.
• Ensure feed quality and quantity needs from pit and off-site sources.
• Oversee Quality Control compliance and delegate other employees to assist QC Technician(s) in collecting samples and making sure all tests for compliance are completed on time.

Human Resource / Accounting:

• Complete 90 day and annual performance reviews for all direct reports.
• Provide training opportunities to subordinates for continuous improvement and cross-training.
• Document shortfalls in employee performance, attendance, failure to follow instructions, etc. and properly escalate the issue through disciplinary and corrective actions until a resolution is reached.
• Track staffing requirements and hire new direct reports as needed, giving HR notice to attract/seek qualified candidates.
• Monitor and respond to emails and phone calls.
• Positively interface with our customers and vendors to earn their trust.
• Review and approve timecards.
• Work with accounting to ensure accurate and proper receipts, storage, and coding of project materials/purchases.

Management Duties:

• Works with sales teams to set and meet weekly, monthly, and quarterly goals.
• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company.
• Develop, implement, and maintain methods of quantifying performance in the organization.
• Increase the efficiency of existing processes and procedures to optimize the company’s internal capacity.
• Ensure that operational activities remain on time and within budget.
• Help promote a company culture that encourages top performance and high morale.
• Support worker communication with the management team.
• Monitor acquisition, disposal, determining when to buy, lease, rent equipment, ensure rentals are returned and called off timely.
• Hold monthly meetings with Ownership to reca previous month’s performance and discuss ongoing/future business opportunities.
• Perform other duties as required by Management.

Qualifications

Qualifications

• 5-10 years of managing a multifaceted organization.
• Understanding of financial and operational performance metrics.
• Mining, aggregates, or civil construction background preferred.
• Strong skills in budget development and oversight.
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations.
• Proficiency in conflict management and business negotiation processes.
• Knowledge of business productivity software and an aptitude for learning new applications.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office.

Benefits

• Health
• Dental
• Vision
• 401k Match
• Paid Holidays
• Paid Time Off