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VP of Loyalty Marketing

Live! Casino and Hotel Maryland
Hanover, MD Full Time
POSTED ON 4/5/2025
AVAILABLE BEFORE 4/3/2026

Min Compensation

USD $148,500.00/Yr.

Max Compensation

USD $178,200.00/Yr.

Overview

Why We Need Your Talents:

The Vice President, Loyalty Marketing and Sales is responsible for development and implementation of standards, procedures, and formats for the overall management of player/guest database profiles, program analyses, and reports, as well as, management, strategy and leadership of event/group sales and bus/motor coach departments.

Responsibilities

Where You'll Make an Impact:

  • Provide reporting and analysis of players’ club, slots, promotions, special events, direct mail, and air and bus junkets in partnership with Planning and Analysis Department.
  • Develop, implement and maintain standards and procedures for database, development, controls and maintenance.
  • Work with IS, Marketing, and other areas, as deemed necessary, to develop procedures for tracking slot play, and effectiveness of promotions and events.
  • Provide training, management and direction to ensure excellence in the performance of the Database Analyst.
  • Manage department’s financial data.
  • Review database activities with Vice President, Marketing.
  • Meet with department directors and managers.
  • Works with department managers and leaders in establishing Maryland Live as active member of the Community.
  • Management, strategy and leadership of event/group sales and bus/motor coach departments.
  • Penetrating target areas and generating volume and revenue through bus/motor coach efforts.
  • All other duties as assigned.

 

Skills to Help You Succeed:

  • Broad variety of tasks and deadlines requires an irregular work schedule.
  • Knowledge in developing and maintaining major quality, and quantity databases.
  • Computer proficient with extensive experience with PC-based systems on AS/400 computer networks.
  • Working knowledge of advertising agencies, direct mail houses, air junkets for tour and travel
  • Ability to analyze and interpret departmental needs and results.
  • Ability to use query systems as well as create new programs for profiling and analyzing.
  • Ability to analyze and interpret departmental needs and results.
  • Ability to use query systems as well as create new programs for profiling and analyzing.

Qualifications

Must-Haves:

  • Seven (7) to ten (10) years’ experience in data base systems and equipment for high volume business or industry with a minimum of 2 years in a managerial role of people and processes.
  • A 4-year degree in a related field or equivalent work experience.
  • Must be able to obtain and maintain a valid gaming license as determined by multiple lottery agencies. 

Physical Requirements:

  • Ability to work extended hours across all shifts in a 24/7 work environment.

What We Offer

Perks We Offer You

 

  • Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include:
    • Free Basic Life Insurance
    • Free Short Term & Long-Term Disability
    • Generous retirement savings options
    • Paid Time Off
    • Tuition Reimbursement
  • On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
  • Training and pathways for career growth
  • Robust Rewards & Recognition Programs
  • Annual Merit Based Pay Increases
  • Discretionary Performance Bonuses
  • Discretionary Service Bonuses
  • Free parking
  • Free food and discounted meals
  • Live! Hotel, Food & Beverage, and Entertainment Discounts

 

Life at Live!

Individuals chosen to be part of the Live! Team can expect:

 

  • To be part of an exciting experience unlike any other in the market.
  • To be given the power and responsibility to put service and community first.
  • To come together as a strong team, while valuing and celebrating our diversity.
  • To be given the tools, resources, and opportunity to grow in their career.
  • To work hard and have fun.
  • Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
  • The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
  • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
  • You will work in an environment where smoking is allowed.

Salary : $148,500 - $178,200

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