Cage Manager - Philadelphia

Overview

Why We Need Your Talents

The Cage Manager assist with managing the overall operations of the Cage department. Cage Manager is accountable and responsible all Cage personnel in the performance of their duties to ensure that all guests have an enjoyable gaming experience.

Responsibilities

Where You'll Make an Impact

• Keeps the Cage Director informed of any relevant information regarding Cage activities/irregularities.
• Operates computers and machines used in the processing of all monies.
• Ensures that any unusual circumstances will be researched, documented and notified to management and/or surveillance
• Assist with developing and managing operational budget, also assisting minimizing operating cost.
• Must be aware of and reinforce safety and accident prevention. Must ensure team members immediately report all accidents and complete necessary accident forms.
• Conducts initial orientation session with all new cage team members, reviewing all company and departmental policies/procedures and ensures proper training.
• Interviews, hires, counsels, and evaluates Main Banker, Supervisors and Shift Managers.
• Ensures compliance with regulatory controls both internal and external including but not limited to state and federal laws and Pennsylvania Gaming Control Board.
• Monitors appearance and presentation of Cage, Main Bankers, Supervisors and Shift Managers.
• Continually evaluates Cage operations and makes recommendations to enhance efficiency and effectiveness.
• Oversees weekly team member schedules to ensure adequate staffing during peak volume periods and less staffing during low utilization periods.
• Conducts frequent team member meetings with the Cage Shift Managers to review and discuss various policies and procedures, address problems and concerns, and use as a tool in building teamwork.
• Resolves disputes that subordinate Cage Shift Managers are not able to resolve or refers the problem to the Cage Director or Human Resources if still unable to resolve.
• Work in conjunction with Credit Department, reviewing credit activities including processing credit applications, access to sensitive information and collection of delinquent accounts.
• Other duties as assigned.

Qualifications

Skills You'll Need to Succeed

• Three or more years’ experience in a casino cage operation, with prior supervisory experience preferred.
• Broad variety of tasks and deadlines requires an irregular work schedule.
• Strong knowledge of all essential cage functions.
• Possess good verbal and written communication skills.
• Strong leadership, organizational, and mature judgement skills.
• Typing skills and 10-Key and computer data entry skills.
• Money handling and basic math skills.
• Ability to be a TEAM player
• Must be able to work flexible schedule, weekends and holidays.
• Ability to obtain and maintain all necessary licensing