What are the responsibilities and job description for the Table Games Dealer School position at Live! Casino Pittsburgh?
Function (Scope and Main Purpose of Job)
The Table Games Dealer is responsible for maintaining a clean, safe, fast, friendly, and fun environment for all guests, team members, and company assets. The focus shall always be on ensuring a safe and comfortable environment while maintaining a positive can-do attitude with an emphasis on the highest level of guest service for both external and internal guests.
Core Service Standards
CLEAN Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance.
SAFE Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.
FAST Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.
FRIENDLY Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.
FUN Work passionately as a team to create a FUN experience both for everyone who works and plays here.
Specific Responsibilities And Duties
🕓 When Class Start Date Monday, January 27th
Class End Date Friday, March 7th
Class meets daily Monday through Friday 10am - 2pm
📍 Location Live! Casino Dealer School
Westmoreland Mall, Greensburg, PA
Dealer School is located on the 1st floor of the Mall across from Old Navy.
🃏 What you will learn Blackjack, Three Card Poker, Mississippi Stud, Criss Cross Poker, Ultimate Texas Poker, and Let it Ride
Job Requirements (skills, Knowledge, And Abilities)
♦️ Live! Casino Dealer School is a Free training. At the completion of school, you will receive a Dealer Certificate that allows you to deal cards within any casino in Pennsylvania.
♥️ Live! Casino does not guarantee employment at the completion of Dealer School; you will be given the opportunity to audition for a position with our company. We are currently hiring Part-Time Dealers
♣️ Must be able to work weekends; a new Dealer can expect to be scheduled on the following shifts 8pm - 4am and/or 6pm - 2am.
♠️ If offered a position, we require a pre-employment background check.
♥️ The table games dealer position requires a G-license with the Pennsylvania Gaming Control Board. Unpaid/unfiled Federal and/or State taxes, unpaid fines, etc., that are not on a payment plan will prevent you from obtaining a Gaming License.
♦️ Live! Casino absorbs the cost of the license unless you depart the company within the first 6 months; the cost will be deducted from your final paycheck.
The Table Games Dealer is responsible for maintaining a clean, safe, fast, friendly, and fun environment for all guests, team members, and company assets. The focus shall always be on ensuring a safe and comfortable environment while maintaining a positive can-do attitude with an emphasis on the highest level of guest service for both external and internal guests.
Core Service Standards
CLEAN Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance.
SAFE Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.
FAST Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.
FRIENDLY Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.
FUN Work passionately as a team to create a FUN experience both for everyone who works and plays here.
Specific Responsibilities And Duties
- Dealing the games and monitoring the monies of the table at all times.
- Controlling gaming cards and equipment.
- Protect company assets by monitoring guests’ movements at table at all times.
- Analyzing customer play for cheating scams and suspicious variation in play.
- Excellent customer service.
- Paying wins/taking losses.
- Ensure the safety and security of guests and employees.
🕓 When Class Start Date Monday, January 27th
Class End Date Friday, March 7th
Class meets daily Monday through Friday 10am - 2pm
📍 Location Live! Casino Dealer School
Westmoreland Mall, Greensburg, PA
Dealer School is located on the 1st floor of the Mall across from Old Navy.
🃏 What you will learn Blackjack, Three Card Poker, Mississippi Stud, Criss Cross Poker, Ultimate Texas Poker, and Let it Ride
Job Requirements (skills, Knowledge, And Abilities)
- Must be able to obtain and maintain a valid gaming license as required by the State Gaming Agency for the position.
- Ability to speak English clearly, listen, and follow directions.
- Ability to read, write and understand basic instructions in English. Ability to use chips, cards, and a paddle.
- Must possess good hand/eye coordination.
- Knowledgeable of specified games and gaming regulations.
- Ability to add monies and chips. Knowledge of theft techniques.
- Excellent customer service and communication skills.
- Complete, perform and understand basic mathematical functions.
- Knowledge of company policy and procedures, IRS Bank Secrecy Act and internal controls.
- Complete knowledge of all facilities available to guests on property.
- Always maintain a pleasant, friendly, and welcoming attitude with use of facial expressions and knowledge of all special events and promotional activities.
- A high school diploma or GED equivalent.
♦️ Live! Casino Dealer School is a Free training. At the completion of school, you will receive a Dealer Certificate that allows you to deal cards within any casino in Pennsylvania.
♥️ Live! Casino does not guarantee employment at the completion of Dealer School; you will be given the opportunity to audition for a position with our company. We are currently hiring Part-Time Dealers
♣️ Must be able to work weekends; a new Dealer can expect to be scheduled on the following shifts 8pm - 4am and/or 6pm - 2am.
♠️ If offered a position, we require a pre-employment background check.
♥️ The table games dealer position requires a G-license with the Pennsylvania Gaming Control Board. Unpaid/unfiled Federal and/or State taxes, unpaid fines, etc., that are not on a payment plan will prevent you from obtaining a Gaming License.
♦️ Live! Casino absorbs the cost of the license unless you depart the company within the first 6 months; the cost will be deducted from your final paycheck.