What are the responsibilities and job description for the Office Administrator position at Live Life Well Counseling?
Live Life Well Counseling (LLWC) is a growing, mental-health practice in Springville, Utah. We specialize in trauma-informed care and maternal mental health. We work with adults, adolescents and children who have experienced issues related to trauma, depression, anxiety and other mental health issues. Currently, we are looking to hire a compassionate, well-organized and self-motivated office administrator to join our team.
Duties and Responsibilities:
- Promptly respond to potential client inquiries via email or phone
- Schedule clients for their initial intake/assessment and assist them in submitting required paperwork
- Input client information to their electronic record
- Assist LLWC in billing related tasks including resolving outstanding client balances
- Contact and communicate with insurance companies in relation to pre-authorizations, verification of benefits and other insurance related matters
- Maintain inventory of office supplies and replace office supplies as needed
- Track LLWC metrics for intake calls, appointments scheduled, maintained, etc.
- Attend weekly administrative meeting with clinical director
- Assist leadership team in completing tasks that may arise
- Assist with onboarding new therapists
- Assist in other duties and responsibilities that may arise
Qualifications:
- Well-organized, with exceptional attention to detail
- Able to multitask and prioritize the completion of tasks
- Team player; must work well in a team setting
- Excellent customer service; must be compassionate, patient and kind while being able to set boundaries and reinforce LLWC policies with clients
- Excellent writing and communication skills
- Skilled with technology and navigating issues that may arise with such
- Great problem solving skills
- Desire to learn and grow and take on new roles and responsibilities as they arise
Job-Type: Part-time (25 hours per week)
Salary: starting at $15/hr or more DOE
Benefits: flexible schedule (can work 4 days, M-Th if desired)
Schedule: M-F
Work Location: In office; Springville, UT
*Bi-lingual Spanish/English a plus
If interested in this position please send your resume to Mary Latu at mlatu@livelifewellutah.com
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Flexible schedule
Schedule:
- Monday to Friday
Experience:
- Microsoft Office: 1 year (Required)
- Administrative experience: 1 year (Required)
Work Location: In person
Salary : $15 - $20