LN Concerts, Head of House of Blues and Brooklyn Bowl

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com .

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to

experience the rush of live music. From our dozens of owned/operated amphitheaters to our

Global Touring team, from Ticketing and Venue Operations to Marketing and Sales, we foster a

fun and upbeat work culture with no shortage of opportunities. With perks ranging from free

concert tickets to dog-friendly offices to progressive benefits like student loan reimbursement

and adoption/fertility support, it’s no wonder we are certified as a Great Place to Work

organization and one of People Magazine’s “50 Companies that Care.”

WHO ARE YOU?

Passionate and motivated leader. Driven, with an entrepreneurial spirit. Resourceful, innovative,

forward-thinking, and committed to driving success. At Live Nation Entertainment, our people

embrace these qualities, so if this sounds like you, then please read on!

THE JOB

We are seeking a strategic and experienced leader to oversee all business operations for our

House of Blues and Brooklyn Bowl venues. This role will ensure that all venues operate within

Live Nation standards, policies, and procedures while delivering outstanding experiences for

fans and artists. Reporting to senior leadership and managing a team of General Managers, this

role is pivotal in driving the company’s success.

WHAT THIS ROLE WILL DO

• Establish and maintain high standards of customer service for staff, customers, and vendors.
• Identify and maximize revenue drivers while optimizing the overall guest and artist experience.
• Develop strategic venue plans aligned with divisional and corporate budget goals and initiatives.
• Collaborate with cross-functional teams including Marketing, Premium Seat Sales, Food and Beverage, Ancillary Product, Sponsorship and Business Development to create innovative offerings that drive revenue growth and fan engagement.
• Manage expenses to maximize profits while protecting guest and artist experiences.
• Provide leadership for General Managers in multi-unit, multi-state environments.
• Ensure compliance with all Health & Safety requirements, policies, and procedures.
• Oversee financial performance, including budgeting, profitability analysis, and forecasting in tools like ROME and Tableau.
• Monitor and review General Manager performance, fostering career development opportunities.
• Work closely with civic and governmental departments and foster community engagement.
• Spend time onsite at venues during events to ensure successful operations from load-in to load-out.
• Support tour security requirements and ensure compliance with corporate audit procedures.
• Work closely with joint venture partners to ensure seamless collaboration with those who have equity interests in certain parts of the business, fostering mutual success and alignment of goals.

WHAT THIS PERSON WILL BRING

• Minimum 8-10 years of experience as a General Manager or Regional Manager of multiple properties in a hospitality or event management business.
• Extensive background in event management, sales, and promotion.
• Proven experience managing a team of leaders in a multi-unit environment.
• Expertise in profitability analysis, budgeting, and financial planning.
• Strong problem-solving skills and the ability to handle immediate and long-term challenges.
• Proficiency in Microsoft Office applications (Outlook, Excel, Word) and tools like ROME and Tableau.
• Excellent communication skills, both verbal and written, with the ability to communicate respectfully across all levels of business.
• Ability to work evening and weekend hours as required.
• Travel requirements: up to 50% of the time.
• Detail-oriented with a strong ability to work under pressure and meet strict deadlines.

BENEFITS & PERKS

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

HEALTH : Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)

YOURSELF : Free concert tickets, generous paid time off including paid holidays, sick time, and personal days

WEALTH : 401(k) program with company match, stock reimbursement program

FAMILY : New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support

CAREER : Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment

OTHERS : Volunteer time off, crowdfunding match

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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The expected compensation for this position is:

** Pay is based on a number of factors including market location, qualifications, skills, and experience.