Chiropractic Administration Associate

Key Responsibilities:

Client Interaction & Front Desk Duties:

• Warmly greet patients upon arrival and assist with check-in/check-out.
• Answer phone calls, emails, schedule appointments, and manage patient inquiries promptly and professionally.
• Maintain a clean and welcoming reception area.
• Collect patient intake forms and ensure all necessary documentation is completed.
• Ensure a smooth and efficient flow of patients throughout the office.

EHR, Billing Support & Administrative Responsibilities:

• Accurately enter and update patient information in the electronic health record (EHR) system.
• Ensure proper documentation of patient visits, treatment plans, and medical histories while maintaining compliance with HIPAA regulations.
• Process insurance claims, verify patient coverage and benefits, and assist with pre-authorizations.
• Collect payments, issue receipts, and manage billing transactions, including patient copays and outstanding balances.
• Submit claims to insurance providers and follow up on reimbursements and discrepancies.
• Communicate with insurance companies regarding claims processing and assist with follow-ups as needed.
• Maintain digital and physical patient records in compliance with HIPAA and confidentiality policies.
• Prepare daily financial reports and reconcile end-of-day transactions.
• Assist chiropractors in accessing patient records and necessary documentation.

Office Management:

• Order and manage office supplies and chiropractic equipment inventory.
• Ensure office policies and procedures are followed.
• Coordinate staff schedules and support team efficiency.

Qualifications & Skills:

• Previous experience in a medical, chiropractic, or healthcare office preferred.
• Proficiency in using EHR systems and medical billing software.
• Strong communication and customer service skills.
• Ability to multitask and handle a fast-paced environment.
• Knowledge of HIPAA regulations and insurance billing practices.
• Detail-oriented with excellent organizational skills.

Education & Experience:

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in healthcare administration or related field preferred.
• Certification in medical billing and coding is a plus.

Summary

As a Part Time Front Desk Receptionist, you will be the first point of contact for our clients, providing exceptional customer service and administrative support. Your core skills in clerical tasks, phone etiquette, and organizational abilities will ensure smooth daily operations. With a strong emphasis on HIPAA compliance and medical billing, you will assist in patient intake and maintain accurate records. Your premium skills in managing multi-line phone systems and familiarity with office management will enhance our front desk efficiency. Join our team to contribute to a welcoming and professional healthcare environment.

Job Type: Part-time

Pay: From $20.00 per hour

Benefits:

• Flexible schedule
• Professional development assistance

Schedule:

• 4 hour shift
• 8 hour shift
• No nights
• No weekends

Ability to Commute:

• Cape May, NJ 08204 (Required)

Ability to Relocate:

• Cape May, NJ 08204: Relocate before starting work (Required)

Work Location: In person

Salary : $20