What are the responsibilities and job description for the Accounts Receivable Administrator position at LiveU?
Overall Description
We are looking for detail-oriented and proactive Accounts Receivable administrator to manage the end-to-end accounts receivable (AR) process, including billing, collections, and account reconciliation. The ideal candidate will possess strong analytical skills, exceptional communication abilities, and a commitment to maintaining positive relationships with clients while ensuring timely payment and accurate record-keeping. In addition, this person must be able to work independently, and have “hands-on” experience in accounting system software (e.g. Priority, Oracle, QuickBooks, Peachtree, etc.).
This person reports to a Senior Accountant in the Finance department.
Job Specifics :
Key Responsibilities :
1. Billing & Invoicing :
o Prepare and issue invoices to customers in a timely manner .
o Verify the accuracy of billing data and resolve discrepancies, using control reports and other tools.
o Maintain customer billing data base and ensure proper documentation.
o Communicate with customers on billing related questions
2. Collections :
o Monitor accounts to identify overdue payments.
o Contact customers to follow up on outstanding invoices via phone, email, or other communication channels.
o Escalate unresolved accounts to relevant sales rep and management
o Work with other departments (Sales / Order management) on collection related matters including : Issue & analyze aging reports by Sales rep, review with sales, review customers status before renewal.
o Maintain collection related data base
3. Account Reconciliation :
o Reconcile customer accounts and ensure accurate application of payments.
o Investigate and resolve payment discrepancies and disputes.
o Work closely with internal departments to clarify and resolve outstanding balances.
4. Reporting :
o Prepare regular reports on accounts receivable status, including aging reports, collections progress, and cash flow forecasts.
o Analyze trends in payment delays and recommend improvements to the AR process.
- At least four years of “hands on” experience in AR, billing, collections.
- Familiarity with accounting software, ERP (e.g., SAP, Oracle, Priority) and MS Office Suite (especially Excel).
- Strong attention to detail, organizational and follow-up skills.
- Excellent verbal and written communication abilities.
- Ability to work independently and prioritize tasks in a fast-paced environment.
Customer service-oriented mindset with problem-solving skills
