What are the responsibilities and job description for the Front Desk Behavioral Health Receptionist position at Living & Balance Wellness Center LLC?
Company Overview
Living and Balance Wellness Center LLC is dedicated to supporting families and young individuals through a variety of wellness services. Founded in 2021, our mission is to foster strong relationships and provide care that meets the unique needs of each family we serve in Phoenix, AZ.
Summary
We are seeking a Front Desk Receptionist to join our compassionate team at Living and Balance Wellness Center. In this role, you will be the first point of contact for our clients, helping to create a welcoming environment while managing administrative tasks that support our mission of enhancing family wellness.
Responsibilities
- Greet and assist all visitors, staff, and callers in a warm, professional manner; manage check-ins, guest sign-in sheets, and required visitor forms.
- Maintain a clean, professional, and welcoming reception area while ensuring it meets compliance standards.
- Receive incoming calls, triage them appropriately, and route urgent matters to the correct team or executive.
- Provide administrative support for executives, including calendar coordination, meeting prep, and logistics.
- Be audit-ready at all times—know what documents to provide, where to access them, and how to communicate with auditors professionally.
- Support compliance in the office setting by assisting with fire drills, emergency site plans, infection control protocols, and signage.
- Monitor and restock front desk and office supplies in coordination with management.
- Maintain logs, update internal contact lists, and manage incoming/outgoing mail and deliveries.
- Assist in onboarding new staff and guests by issuing badges, giving office tours, and orienting them to site protocols.
- Demonstrate professionalism, proactive communication, organization, and strong customer service skills.
Requirements
- 1 to 2 years of background proven experience as a receptionist in a behavioral health organization or in a similar administrative role.
- Strong organizational skills with the ability to multitask effectively.
- Excellent communication skills, both verbal and written.
- Familiarity with office management procedures and basic medical terminology is a plus.
- Bilingual abilities are preferred but not required.
If you are passionate about making a difference in the lives of families and thrive in a supportive team environment, we invite you to apply for the Front Desk Receptionist position at Living and Balance Wellness Center!
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Are you available for the shift from 12 PM to 8:30 PM, Monday to Friday, and can you start as soon as possible?
Education:
- High school or equivalent (Required)
Experience:
- Medical receptionist: 1 year (Required)
- Behavioral health hospital: 1 year (Required)
Location:
- Phoenix, AZ 85051 (Required)
Work Location: In person
Salary : $17 - $19
