What are the responsibilities and job description for the Operations Manager position at Living Our Visions?
LOV Inc. is a small but mighty nonprofit organization based in Madison, Wisconsin. We are mission driven to unite people with developmental disabilities and their families to engage and build their best lives. Our staff is dedicated and focused on making the biggest impact we can each day. We need a detail oriented person who thrives on collaboration and can ensure that our business runs smoothly. This is a full time position, and work can be in-person or hybrid. The most important quality is that you are passionate about LOV Inc.’s mission and equipped to help us manage our operations.
Overview
This position will report to the Executive Director of LOV Inc., but will also work closely with other team members. The Operations Manager is responsible for maintaining constituent records, invoices, communications, and relations for both existing and incoming members and community partners. The Operations Manager keeps regular, consistent communication with staff and constituents in a timely and warm manner.
Qualifications
- Experience with operations management, including financial/budget, personnel, compliance and contracts
- Experience with developing, implementing and maintaining standard operating procedures
- Proficiency with Google Suite, Quickbooks; experience with project management tools and customer relationships management software a plus
- Highly organized with attention to detail; patience; ability to work independently and coordinate multiple, diverse projects, set realistic deadlines, and manage a timeline
- Strong interpersonal skills
- Strong commitment to supporting the organization’s mission and members
Duties
- Provide support to operations, including member relations, events, board communication and committees, and regulatory compliance
- Assist with external communications via email newsletter and donor recognition
- Coordinate staff and volunteer recruitment and training along with with the Admin team
- Maintain financial records, in partnership with our external accountant
- Develop grant and project budgets, in collaboration with the Admin team
- Manage billing, invoicing and payments for the organization’s work
- Review payroll, expense forms and time off reports as needed
- Maintain records of contracts, agreements and service authorizations and provide other staff with timely updates
- Oversee office supplies and equipment inventory
- Respond to external inquiries and direct to appropriate staff member
- Other duties as assigned
Working Conditions:
- Position is full time but flexible (35-40 hours per week)
- Work can happen in-person or hybrid, with a strong preference for an in-person onboarding period
- Work schedule is flexible, as long as responsibilities are fulfilled and deadlines are met
- Candidates must be able to pass a background check
- Some evening and weekend events are expected
Salary and Benefits
- Salary range for this position is $42,000-46,000 and based on experience
- Employees have access to great benefits including: health, dental, and vision insurance, short-term disability, paid time off and pet insurance. Additional benefits include 401(k), flex spending and health savings account options.
Interested applicants should submit a resume and cover letter by 5pm on December 13, 2024 to or complete our online application form here:
The position will start in January 2025.
Job Type: Full-time
Pay: $42,000.00 - $46,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Madison, WI 53703 (Required)
Work Location: Hybrid remote in Madison, WI 53703
Salary : $42,000 - $46,000