What are the responsibilities and job description for the Retail Operations Supervisor position at Living Spaces?
Position Summary
The primary role of the Operations Supervisor is to oversee every aspect of Operations, through Standard Work and the Operations GEM Model. The Operations Supervisor will oversee a team of Operations Leads to achieve success in all customer interactions and transactions with a Guest-First mentality.
Position Description
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Help to evaluate behaviors, teaching, training, and developing the Operations team
- Empower the team to analyze and proactively solve guest issues with speed and simplicity
- Ensure that the retail store team is fully staffed with the right number of people with the right talent to meet standard work expectations
- Build schedules to ensure coverage is optimized for productivity and efficiency
- Greet and engage guests on sales floor
- Ensure team completes and demonstrates the ability to effectively execute to company expectations
all new hire and ongoing training modules
Qualifications
Education / Experience : High School Diploma or GED equivalent. 5 years of retail experience in a direct customer interactive environment required. High volume experience is preferred. Three years of supervisory experience required. Equivalent combination of education and experience will be considered.
Computer Skills : To perform this job successfully, an individual must have experience in Microsoft Office programs.
Position Hiring Range
The hiring pay range provides a guide for what we would reasonably pay for the position. Pay will be determined by several factors, including but not limited to : applicant’s education, relevant work experience, knowledge, skills and abilities, as well as internal equity and alignment with geographic market data. Living Spaces reserves the right to modify this pay range at any time. P ay is determined by various factors including market demand, applicable skills, work experience and education, location, company budget, and in-demand skill sets.
Compensation : $18.05 - $23.45
Retail, Guest Services, and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI’s.
Benefits Include :Salary : $18 - $23
