What are the responsibilities and job description for the Front Desk Clerk position at Livinn Hotels Ltd?
Job Type
Part-time
Description
The Front Desk Clerk / Night Auditor will operate the front desk and assist guests with inquiries and other needs during registration, stay, and checkout. An individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and / or necessary.
Part Time : Must be available weekends.
Starting Pay $16.75 - $17.00 Depending on Experience.
Supplemental benefits available after 90 days.
LivINN Hotels LTD is an Equal Opportunity Employer. It is the policy of LivINN Hotels LTD to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
Requirements
Duties / Responsibilities :
- Efficiently manages the operations of the front desk, ensuring minimal time is required for check in and checkout.
- Warmly and professionally welcome all guests.
- Uses "Magic Formula" when answering reservation inquiry phone calls.
- Treat requests with professionalism, tact, and a courteous manner.
- Ensures the lobby and shared areas are neat and orderly.
- Maintains knowledge of hotel policies including room rates, discounts, special offerings, and community events.
- Maintains knowledge of upcoming events, local area, and hotel offerings.
- Performs other related duties as assigned.
- Protect customer confidentiality.
- Ensure key security.
- Complete shift duties according to checklist
- Assist with or complete responsibility for laundry depending on location of laundry area.
- Accurately balances assigned cash drawer at end of shift.
Required Skills / Abilities :
Education and Experience :
Physical Requirements :
Salary Description
16.75 -17.00
Salary : $17 - $17
