What are the responsibilities and job description for the Maitre D position at Llama Inn?
7x Michelin Bib Gourmand
NYMag 4 stars
Bloomberg Pursuits 2 stars
And many more
Job Despcription:
We are looking for a motivated and experienced Maitre'D. Ideally, you will have experience in a high volume and fast-paced environment. Open availability is strongly preferred, particularly on weekends. Candidates should have a positive, upbeat, hospitable attitude, great phone presence, familiarity with RESY and take pride in their appearance.
Responsibilities :
- Organize greeting, seating and exiting of all guests using a professional demeanor.
- Able to communicate professionally and effectively with both guests and staff.
- Organize all reservations and guests using the most effective guest and restaurant conscious procedures.
- Professionally and effectively communicate with guests & managers to ensure guest satisfaction.
- Maintain guest relationships to promote repeat business.
- Implement quick and efficient decisions based on guest and/or restaurant needs.
- Utilizing Resy to the best of its capacities and create a good rhythm of service.
- Must be able to stand and or walk for long periods of time without sitting.
- Maintain the email inbox and reply to inquiries, flag emails for managers and keep track of special requests.
- Must be able to print menus and do quality checks.
Thank you for your interest and we look forward to meeting you!
Compensation: Hourly ($19.00 - $21.00) plus tips
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, 401k, Commuter Benefits, Dining Discounts
Can Lift Up to 50 Lbs
Conflict Resolution
Customer Service
Fine Dining Service
High Volume Service
Office Suite Software
POS Systems
Reservation Management Platforms
Salary : $19 - $21