What are the responsibilities and job description for the Production Sales Manager position at loanDepot?
The Production Sales Manager is responsible for driving sales growth and maintaining a high level of loan production within the organization. This individual will manage a team of purchase loan officers or mortgage professionals, ensuring they meet and exceed sales goals while adhering to company policies and industry regulations.
Key Responsibilities:
- Sales Leadership:
- Lead and mentor a team of loan officers to meet or exceed individual and team sales goals.
- Provide coaching, training, and ongoing development to ensure the team is equipped with the necessary skills and knowledge to succeed.
- Develop and implement effective sales strategies to drive business growth and market penetration.
- Production Oversight:
- Monitor loan volume, pipeline, and key performance indicators (KPIs) to ensure production targets are met.
- Track and manage loan officers’ progress, providing regular feedback and support as needed.
- Collaborate with underwriting, processing, and closing teams to ensure timely and accurate loan processing.
- Business Development:
- Identify new business opportunities and build relationships with real estate agents, builders, and other referral partners.
- Stay current with market trends, products, and competitive landscape to ensure the company’s offerings remain attractive.
- Represent the company at industry events, networking functions, and community activities.
- Compliance and Risk Management:
- Ensure all loan production is in compliance with federal, state, and local regulations, as well as company policies.
- Address any regulatory issues, complaints, or concerns related to loan production or sales processes.
- Work closely with legal and compliance teams to ensure all sales practices are ethical and compliant.
- Reporting and Analysis:
- Generate and analyze production reports to evaluate team performance, identify areas for improvement, and develop corrective action plans.
- Provide regular updates to senior leadership on production metrics and business outcomes.
- Customer Relationship Management:
- Maintain strong relationships with clients and referral sources, ensuring a high level of customer satisfaction.
- Assist in resolving any escalated issues or customer concerns.
Skills and Qualifications:
- Education: Bachelor’s degree in business, finance, or a related field (preferred).
- Experience: Minimum of 5-7 years in mortgage sales with at least 2-3 years in a leadership role.
- Knowledge: Strong understanding of mortgage products, underwriting guidelines, and industry regulations.
- Sales Ability: Proven track record of achieving sales targets and driving business growth.
- Leadership: Excellent leadership, coaching, and team management skills.
- Communication: Strong verbal and written communication skills.
- Technical Skills: Proficiency in mortgage loan origination software (LOS) and Microsoft Office Suite.
Working Conditions:
- Full-time position, typically working Monday through Friday with occasional evening or weekend work based on client or team needs.
Compensation:
- Competitive salary with performance-based incentives or commission structure.
- Benefits may include healthcare, retirement plans, and professional development opportunities.
This job description gives a general overview, and specific responsibilities or requirements may vary based on the company’s structure and objectives.
