What are the responsibilities and job description for the Customer Service / Dealer Application Specialist position at Lobel Financial?
Lobel Financial, a leading name in the auto finance industry, invites you to grow with us. Ranked among the top 20 in our field, we pride ourselves on fostering a supportive environment where your dedication and drive can lead to limitless career advancement opportunities. Enjoy competitive benefits, work-life balance, and the chance to make a real impact with a company that values your growth and success.
Position Summary
The Dealer Application Specialist is a full-time, versatile role that encompasses interaction with auto dealerships as well as our in-house sales team. In this role you will be responsible for call and capture in your assigned territory, as well as developing and maintaining relationships with dealers. You will also ensure successful application completion and qualification by supporting and collaborating with the sales team. The successful candidate will have excellent communication skills and provide outstanding customer service.
Basic Responsibilities
- Complete call and capture for assigned territory.
- Establish relationships and maintain with dealers
- Ability to communicate effectively, both verbally and non-verbally
- Stay informed about market trends and product advancements to provide valuable insights and recommendations.
- Provide exceptional customer service
- Additional duties and responsibilities as required or assigned
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Ability to work Saturdays and Sundays
- Saturday: 9am to 6pm
- Sunday: 12p to 6p
Skills & Qualifications
- Great communication skills
- ability to work under pressure while maintaining composure
- Strong organizational and problem solving skills
- High Level of attention to detail
- Manage incoming calls effectively
- Effectively manage time to complete tasks within the given deadline.
- Excellent verbal and written communication skills
- Self-motivated
- Experience in the Auto industry a plus but not necessary
- Bilingual English/Spanish is a PLUS
Company Benefits
Lobel Financial employees can access a wide range of benefits including 401K matching, medical, dental, and vision coverage. We also offer optional life insurance, paid holidays, and generous paid time off!
Lobel Financial is an equal opportunity employer.
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