What are the responsibilities and job description for the Bike Ferry Dockside Ambassador position at Local Motion?
Bike Ferry Dockside Ambassador
The Island Line Bike Ferry is Vermont's only bike ferry service and one of a few in the entire country. This destination is one of the most scenic in the world, bringing cyclists and pedestrians across "The Cut", a 200-foot gap on the beautiful Colchester Causeway. With Burlington 10 miles to the south and South Hero 3 miles to the north, the Bike Ferry is the Island Line connection for locals, tourists, and traveling cyclists. The Bike Ferry is a 45-foot pontoon boat designed to carry passengers and bikes.
POSITION OVERVIEW
The Bike Ferry Dockside Ambassador is the greeter and face of Local Motion on the south side of the Cut of the Colchester Causeway during operating hours of the Bike Ferry. The Ambassador manages the flow of passengers waiting to board the ferry, explains procedures, solicits donations and provides helpful information about the area and about Local Motion. The Ambassador is part of the 3-person Bike Ferry Crew that also includes the Ferry Captain and Deckhand.
RESPONSIBILITIES
Duties include, but are not limited to:
- Greeting passengers and explaining loading and safety protocols
- Providing information about the ferry, the area, and Local Motion (training provided)
- Encouraging donations to support the ferry operations
- Managing the flow of passengers boarding the ferry
- Working in conjunction with Deckhand and Captain, as well as volunteers, to ensure exceptional customer service
- Troubleshooting shoreside issues
QUALIFICATIONS
- Willingness to work outdoors in all weather conditions
- Ability to access the Bike Ferry site on the Colchester/South Hero Causeway (from either side) by bike or foot
- Weekend availability
- Strong interpersonal and communications skills
- Ability to interact positively and patiently with the public
- Team-oriented, displaying a friendly, enthusiastic and helpful demeanor
- Passion for promoting biking and walking
- Knowledge of and experience with cycling, regional trails, and recreation opportunities in the Greater Burlington area desirable, not required
- Ability to speak French a plus
REPORTING
The position reports to the Director of Services, however during business hours the Bike Ferry
Captain is the on-site person in charge of the Crew to ensure the safety of passengers, volunteers,
the Crew, and themselves.
HOURS
The Dockside Ambassador shifts are 9am-6pm Saturday and Sunday, 9am-5pm on Friday.
The Dockside Ambassador typically works 1-2 shifts per week.
WAGE
Starting wage is$18 per hour.
APPLY
Send your letter of interest, resume, and three references to with “Dockside Ambassador” in the subject line.
Job Types: Part-time, Temporary
Pay: $18.00 - $20.00 per hour
Benefits:
- Paid time off
Schedule:
- Weekends as needed
Work Location: In person
Salary : $18 - $20
