What are the responsibilities and job description for the Front Office Dental Receptionist position at Local Prominent Family Dental?
We are seeking a friendly, organized, and professional Front Office Dental Receptionist to join our dental practice. In this role, you will be responsible for managing the front desk, greeting patients, scheduling appointments, and handling patient inquiries. The ideal candidate will have excellent customer service skills and the ability to multi-task in a fast-paced environment.
Key Responsibilities:
Greet patients, answer incoming calls, and respond to patient inquiries in a professional and courteous manner.
Schedule, confirm, and reschedule appointments, ensuring efficient appointment flow.
Verify patient insurance eligibility and benefits, and process insurance claims.
Collect and record patient information, including medical history, contact details, and insurance information.
Manage patient records, ensuring accuracy and confidentiality.
Collect and process patient payments, including co-payments, deductibles, and outstanding balances.
Assist with marketing efforts, including managing social media platforms and coordinating promotional events.
Maintain a clean, welcoming, and organized reception area.
Order and maintain office supplies, ensuring adequate inventory levels.
Communicate effectively with dental team members to ensure seamless operations.
Qualifications:
High school diploma or equivalent; post-secondary education in dental administration or related field is preferred.
Minimum of 3 years of experience in a dental front office
Knowledge of dental terminology and dental office procedures.
Proficient in using dental practice management software, such as Dentrix
Strong organizational and time-management skills, with the ability to multi-task.
Excellent communication and interpersonal skills, with a focus on customer service.
Basic understanding of dental insurance and billing processes.
Flexibility to work evenings
Salary : $39,000 - $56,000