What are the responsibilities and job description for the Budtender/Vault Attendant position at Local Roots and Caregiver Patient Connection?
COMPANY OVERVIEW
Local Roots / Caregiver Patient Connection is a Massachusetts-based cannabis company created by cannabis advocates and experienced craft cannabis professionals. At Local Roots, we strive to provide top-quality cannabis products using sustainable, earth-friendly methods with your happiness and wellness in mind.
POSITION SUMMARY
Budtenders and Vault Attendants are the face of our business and will be responsible for ensuring every customer is given the time and attention needed to select our best cannabis strain or product to meet their lifestyle goals. Budtenders are required to ensure business operations are conducted in accordance with company policies and procedures as well as with MA state regulatory standards at all times. This position reports to the Manager of the dispensary.
RESPONSIBILITIES
- Budtenders promptly acknowledge and greet each guest entering the dispensary and waiting area.
- Consult with customer to determine each customer's product needs, answers customer questions regarding products and overall cannabis info. When necessary, partner with store leads and management to ensure the customer receives the most appropriate recommendations, service, and products.
- Recommends complementary products based on the customer's current selections, or any additional information given during the consultation.
- Inform each customer of current promotions and events.
- Contribute to the dispensary's overall sales and service goals.
- Helps to reduce and / or eliminate potential theft by providing exceptional guest service and maintaining awareness while on the sales floor.
- Ensures that the correct price, product, tax and / or discounts are applied correctly to each sale.
- Accurate handling of cash, debit and all other point-of-sale transactions.
- Responsible for accurate accounting of assigned cash drawer.
- Ensures the store is replenished throughout the day, arranges merchandise to highlight sales and promotional events to company standard.
- Appropriately greets and answers customer questions via phone, in-person, or any other modality.
- Participates in inventory preparation, execution and follow-up.
- Responsible for overall store cleanliness including cash wrap, vault, backroom, break areas, restrooms and sales floor.
- Operates within regulatory standards set by CCC and state / local authority.
- Comply with CCC Agent Card renewal, annual CORI check and annual RVT training.
- Continue education regarding new and existing products; demonstrate product knowledge to customers.
- All other duties as assigned
QUALIFICATONS
REQUIREMENTS
EQUAL OPPORTUNITY EMPLOYMENT
Local Roots / Caregiver Patient Connection is an equal opportunity employer, and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law.
If selected as a final candidate for the position, applicants receive a conditional offer of employment contingent upon their ability to successfully pass a thorough background check conducted by Creative Services Inc. (CSI)Unless otherwise provided by law, a criminal record will not automatically disqualify an applicant. Rather, determinations of suitability based on background checks will be made consistent with Cannabis Control Commission (CCC) guidance and any applicable law or regulations.
