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Guest Services Concierge

Lockhart Cadillac Fishers
Fishers, IN Full Time
POSTED ON 9/15/2023 CLOSED ON 11/26/2023

What are the responsibilities and job description for the Guest Services Concierge position at Lockhart Cadillac Fishers?

This crucial role to our business ensures satisfied guests. People do business with people they know, like and trust. This role will provide our guests with a personal and pleasant experience. Premium brand customers deserve and demand high quality products and customer service. This role will help ensure our guests feel they have been treated as an important part of our business. Training pay will be $700 weekly. Training period will be approximately 90 days. Benefits include: Medical, Dental, Vision, 401K with match, Paid Training, Paid Time Off, Discounts on Products and Services.
Communication is key to success!

Responsibilities
  • Being attentive to guests as they enter our establishment. Greet each guest with a friendly welcome. Let the guest know that you are here to make their experience a pleasant one. Assist guests by providing direction and or instruction on how we will assist them during their visit.
  • Following up with guests during their visit to ensure they have an understanding of where their vehicle is in the process and when they can expect for their vehicle to be finished.
  • Work with other staff members on consistent feed back during our guests service visit.

Qualifications
  • High school graduate.
  • Excellent problem solving abilities.
  • Desire to please people.
  • Valid drivers license.
  • Superior communication skills.
  • Proficient use of technology.
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