What are the responsibilities and job description for the Senior Account Manager - Marine position at Lockton, Inc.?
Job Summary :
- Develops and maintains favorable internal and external relationships, with the end goal of providing the highest level of customer service by meeting or exceeding industry standards.
- Oversees the servicing of a designated book of business as relating to marketing, claims, and administration.
- Researches an issues’ root cause, implements, and resolves policy-related issues.
- Recommends potential enhancements or improvements to processes, products, and / or policies.
- Uses discretion and independent judgment when analyzing industry trends and providing related Client guidance.
- Develops financial models and reports for Client and more senior staff, provides interpretation and implication of analysis, as well as recommendations.
- Provides expertise in strategic planning and consultative advice to clients, including the production, analysis, and recommendations for changes to coverage plans.
- Engages in Client strategy meetings to manage insured expectations for upcoming term.
- Develops and presents coverage plan and renewal terms to Client.
- Assesses and interprets exposure information from the Client.
- Analyzes quotes from carriers to determine appropriate recommendations.
- Interprets and evaluates policy terms to ensure adequate coverage for Client’s identified exposures.
- Facilitates Client premium financing.
- Participates in negotiations with carriers for new and renewal quotes.
- Collaborates with senior staff in selecting new markets for submission and requesting quotes.
- Reviews new business opportunity information and provides related recommendations to Unit Manager / Account Executive.
- Establishes and maintains relationships and interfaces with Clients, carriers, and other vendors.
- Researches and understands industry trends and government regulations.
- Mentors and trains junior-level staff.
- Performs other responsibilities and duties as needed.
Requirements :
