Global People Solutions Analyst Assistant Manager

Your Responsibilities

Lockton Global People Solutions and its consultants help clients manage the complexities and unique challenges of employee benefits around the world. This requires a bench of dedicated professionals trained and ready to lead clients through global people strategies that align to our clients' objectives, retain and attract employees, and drive cost and administrative efficiencies.

The Global People Solutions Analyst Assistant Manager will assist the Analyst Hub Manager in onboarding and training the next generation of global people solutions consultants by implementing and assisting with the onboarding and training program for new and early career global benefits analysts. This is a unique opportunity to help craft the future of the practice by taking part in the design and delivery of programs that ensure global analysts are effective in their roles and are progressing towards promotion.

Responsibilities

• Team Collaboration: Work closely with Global teams, Analyst Hub Manager, and stakeholders across the organization to ensure smooth operations and effective team coordination.
• Technology & Process Improvement: provide input to the design of technology to ensure continuous improvement and adoption of these resources
• Performance Monitoring: Monitor and evaluate the performance of analysts, providing feedback and coaching to ensure continuous improvement.
• Administrative Support: Assist in administrative tasks such as scheduling meetings, preparing reports, and maintaining records
• Manage & Maintain Onboarding Training Program: Oversee the onboarding training program for the Analyst Hub, ensuring new hires are effectively integrated and equipped with the necessary skills and knowledge.
• Develop & Deliver Analyst Trainings: create and conduct training sessions that ensure analysts can be successful in their roles. This includes updating and maintaining the "Stepping into Global" training program.
• Provide Input to Standard Processes & Procedures: Contribute to the development and the refinement of standard processes, procedures, and deliverables. Design and deliver training on these to support practice initiatives.
• Support Practice and Hub Initiatives: Assist the Analyst Hub Manager in the day-to-day management of the Hub and support various practice and Hub initiatives.
• Manage Special Projects & Assignments: Partner with the Analyst Hub Manager to manage special projects, assignments, and requests as needed.
  
  

Qualifications

• 3 years of Global Benefits, Domestic Benefits, Human Resources, Training and Development, or Operations experience.
• 5 years of related business experience.
• Proven experience in training and development designing, developing and delivering training programs. And ability to train and develop associates who are new to an industry.
• Excellent presentation and communication skills.
• Strong project management and organizational abilities.
• Ability to work collaboratively with diverse and global teams.
• Strong analytical skills, both quantitative and qualitative, and advanced proficiency in MS Office (Power BI, Excel, PowerPoint, Word, Outlook).
• Proficiency in Salesforce or similar CRM platform.
• Ability to think intuitively, assertively, and creatively and solve complex situations.
• Must be able to legally work in the United States and not require sponsorship for this position now or in the future.
  
  

Additional Preferred Qualifications

• Languages: Bilingual or multilingual abilities are preferred but not required.
• Industry background: Preferred experience in the client consulting industry or ability to quickly learn and lead associates in a new industry.
• Adaptability: Ability to adapt training programs to meet the evolving needs of the organization and its employees and to the cultures in which we operate around the world.