What are the responsibilities and job description for the Precision Health (Population Health) Account Manager position at Lockton?
Your Responsibilities
About Lockton Northeast
For the Northeast Series, you’ll find our people in the metropolitan areas spanning Washington DC, Philadelphia, New York City, Hartford, Norwalk, Boston, and Portland ME. With our unmatched work ethic, and an ability to go above and beyond to make a difference for our clients, the Northeast continues to experience double-digit (organic!) growth. We offer a flexible & hybrid work environment that allows our Associates to split their time between in-person and remote.
Core Responsibilities
Support Clients and Colleagues:
Lockton is committed to advancing diversity and inclusion. We have a dynamic entrepreneurial culture in which our people are empowered to make a difference to better serve client needs. We are committed to giving back to our communities and we are invested in your success.
We offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing organization.
About Lockton Northeast
For the Northeast Series, you’ll find our people in the metropolitan areas spanning Washington DC, Philadelphia, New York City, Hartford, Norwalk, Boston, and Portland ME. With our unmatched work ethic, and an ability to go above and beyond to make a difference for our clients, the Northeast continues to experience double-digit (organic!) growth. We offer a flexible & hybrid work environment that allows our Associates to split their time between in-person and remote.
Core Responsibilities
Support Clients and Colleagues:
- Assist with the development of presentations, data analytics reports, benchmarking, and vendor analysis to represent Lockton’s Precision Health (PH) services to clients and prospective clients.
- Effectively present population health management concepts and solution considerations to clients.
- Maintain database of client involvement and strategy engagement details.
- Facilitate strategic planning discussion to frame up project management deliverables.
- Develop, maintain, and manage detailed project plans for each assigned client.
- Assist Precision Health Consultant in the development, planning, and management of a variety of short-term and long-range population health management projects.
- Work directly with Lockton client service teams to ensure implementation status is effectively communicated and action plans are in place for execution.
- Ensure all target timelines, action items and deliverables through an assigned project are successfully met and completed.
- Provide ongoing vendor management support to ensure client and contract expectations are met.
- Work with vendor partners to attain ongoing engagement and outcomes reporting to determine effectiveness of solution.
- Provide excellent service and partnership with colleagues and clients.
- Respond in a timely manner to the requests and needs of clients and Lockton associates.
- Conduct best practice assessments of health risk management tools, program design and vendor programs.
- Develop marketing timeline and manage full vendor marketing process to ensure timely execution to client decision.
- Possess working knowledge of the vendor landscape and PH marketing tools, assist PH Consultant on targeting right fit vendor solutions, and coordinate with vendors on proposal generation.
- Work with HRS Consultant to develop detailed vendor marketing summaries to help guide clients in making informed decisions.
- Support new vendor contract execution and solution implementation.
- Identify targeted client population health insights via available carrier reporting and through Lockton’s proprietary population health data intelligence platform (Infolock).
- Protect the confidentiality of information learned by performing the duties of the position.
- Maintain knowledge on the latest compliance regulations specific to wellness and disease management programs.
- Bachelor’s degree in health education, or related field required.
- 5 years of experience working with employers in project management of complex, full spectrum population health management programs; prior experience as a broker consultant, population health vendor or insurance carrier representative ideal.
- Strong working knowledge of worksite wellness industry.
- Must be detail oriented and have excellent time management skills to prioritize workloads and meet time sensitive deadlines.
- Proficiency with personal computers, including Microsoft Excel, Word, PowerPoint, Outlook, Salesforce, and other database/workflow management programs.
- Demonstrated ability to successfully manage multiple projects and meet deadlines. Excellent written and oral communication skills.
- Must be able to work collaboratively with internal partners to achieve client goals.
- Ability to interact with clients, vendors, and insurance carriers on a professional level to address issues that produce optimum results in a timely manner.
Lockton is committed to advancing diversity and inclusion. We have a dynamic entrepreneurial culture in which our people are empowered to make a difference to better serve client needs. We are committed to giving back to our communities and we are invested in your success.
We offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing organization.
