What are the responsibilities and job description for the Service Advisor position at Lockwood Motors?
This is a customer service type job with a touch of hotel hospitality mentality. Individuals need to be good communicators, detail orientated, goal driven and organized. You will be writing, dispatching and managing repair orders. Making appointments and writing estimates on repairs. We are looking for someone that is outgoing, energetic and likes to work as a team. Some knowledge of automobiles is preferred but not necessary. This is a fast paced position and you are the face of providing a great experience to our customers!
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Paid Training:
- Yes
Management:
- Service Manager
Typical end time:
- 6PM
Typical start time:
- 7AM
Work Remotely
- No
Summary
As a Service Advisor, you will be instrumental in delivering outstanding customer service while facilitating vehicle maintenance and repair processes. Reporting to the Service Manager, your core skills in automotive diagnostics, service writing, and customer relations will ensure efficient communication between customers and technicians. Your premium experience in dealership operations and auto service management will enhance service quality and sales performance. Additionally, your relevant skills in various automotive repairs and maintenance will contribute to a seamless service experience, making you a vital part of our team in a fast-paced environment.
Job Type: Full-time
Pay: $60,000.00 - $95,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
Work Days:
- Monday to Friday
- Weekends as needed
Experience:
- Customer Service: 1 year (Required)
Work Location: In person
Salary : $60,000 - $95,000