Store Director

LOEWE is one of the world’s major luxury houses, founded in 1846 in Spain. Today the Maison is under the creative direction of Jonathan Anderson, who has envisioned and crafted a bold new chapter for LOEWE, translating a prismatic and eclectic range of art influences into the medium of fashion.

LOEWE’s legacy of craftsmanship remains the living soul of the house, reflected in its ongoing commitment to supporting contemporary art, craft and design around the world.

Loewe is seeking a Store Director to join our team at our Ala Moana Boutique!

This role will be responsible for driving the business through sales support, implementing operational policies, training, and stock management. This position leads with the highest degree of customer service every day in accordance with brand principles and empowers associates to make decisions in the best interest of providing an elevated customer experience.

Responsibilities & Tasks

:Sales

• :Develop, train, and continuously empower associates towards achieving and exceeding personal and category sales objectives while applying retail excellenc
• eDemonstrate leadership by playing an active role on the selling floor, coaching and mentoring sales tea
• mManage and lead team efforts in clienteling including effective usage of client books towards new client acquisition and retentio
• nMeet set category and consignment % of total business goals as defined by managemen
• tSupport the sales process as neede
• dAssist in facilitating solutions to customer issues in addition to directly handling raised customer issues or complaint
• sEnsure the highest level of customer servic
• eEnsure compliance with corporate policies and procedure
• sCarry out all operational procedures as taught by the Retail Handbook and other related materia

lReporting

• :Perform daily reporting and analysis as directe

dVisual Merchandising

• :Ensure store visual merchandising guidelines are met and maintaine
• dSupport the Visual Merchandising Manager in planning and implementing any vital changes in visual environmen
• tReview sales frequently and take action on visual merchandising to drive increased sale

sStaff Training and Development

• :Mentor sales associates on the spot to give clear feedback based on facts and observation
• sAssist Store Manager by making recommendations towards the recruitment and development of associate
• sIdentify associates training needs to be shared with the Store Manager to implement regular category meeting
• sProvide training and direction to staf
• fShared responsibility for P&L of the stor
• eMaintain inventory accuracy and shrink rates within company standards by regularly following up with operations and completing initiatives as neede

d
Qualifications & Skill

• s:5 years of store management experience within a luxury setti
• ngProficient digital litera
• cyCollege degree or equivalent experien
• ceForeign languages a pl
• usAbility to empower others and build effective tea
• msExperience in the Beverly Hills market strongly preferr
• edStrong oral and written communication skil
• lsAbility to mediate issues to resolve concer
• nsDemonstrated service orientation and customer focus skil

ls
Employee benefits: At Fashion Group, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and mo

re.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability stat

us.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform crucial job functio