What are the responsibilities and job description for the Experienced In-Room Dining Manager position at Loews Hotels At Universal Orlando?
About Our Team
We are a dynamic team of professionals passionate about delivering exceptional service and quality in our high-volume resort setting. As a Resort Room Service Supervisor, you will be part of a collaborative and supportive team dedicated to exceeding guest expectations.
Our Culture:
We value teamwork, innovation, and continuous improvement. Our team members are empowered to take ownership of their roles and make decisions that drive results.
What You Will Do:
- Serve as a supervisor for Room Service staff, ensuring efficient and effective delivery of services.
- Work collaboratively with kitchen and housekeeping teams to ensure seamless service delivery.
- Develop and implement strategies to improve guest satisfaction and loyalty.
Requirements:
To be successful in this role, you will need:
- Previous supervisory experience in a high-volume resort setting.
- Strong food and beverage knowledge, including menu management and inventory control.
- Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
- A flexible schedule, including days, nights, weekends, and holidays.
Benefits:
We offer a competitive compensation package, including:
- Free entrance to Universal Orlando Theme Parks, Busch Gardens - Tampa, and SeaWorld.
- Guest Passes to share with friends and family.
- A free meal while on duty.
- Discounts on Loews Resorts and discounted travel programs.
