What are the responsibilities and job description for the Room Service Operations Supervisor position at Loews Hotels At Universal Orlando?
Join Our Team
We are seeking a skilled Resort Room Service Supervisor to join our team at Loews Hotels At Universal Orlando.
About the Role:
This is an exciting opportunity to lead a team of Room Service staff, providing exceptional service and quality in our high-volume resort setting. As a Resort Room Service Supervisor, you will be responsible for:
- Serving as a supervisor for Room Service staff, ensuring efficient and effective delivery of services.
- Working collaboratively with kitchen and housekeeping teams to ensure seamless service delivery.
- Developing and implementing strategies to improve guest satisfaction and loyalty.
Requirements:
To be successful in this role, you will need:
- Previous supervisory experience in a high-volume resort setting.
- Strong food and beverage knowledge, including menu management and inventory control.
- Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
- A flexible schedule, including days, nights, weekends, and holidays.
Benefits:
We offer a competitive compensation package, including:
- Free entrance to Universal Orlando Theme Parks, Busch Gardens - Tampa, and SeaWorld.
- Guest Passes to share with friends and family.
- A free meal while on duty.
- Discounts on Loews Resorts and discounted travel programs.