What are the responsibilities and job description for the Payroll Processor position at Loews Hotels & Co?
Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their “uniquely local” community in order to curate exciting, approachable and local travel experiences for guests.
Who We Are:
Founded in 1960, Loews Hotels & Co. operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
- Competitive health & wellness benefits, 401(k) & company match
- Paid Sick Days, Vacation, and Holidays, Paid Bereavement
- Pet Insurance and Paid Pet Bereavement
- Training & Development opportunities, career growth
- Tuition Reimbursement
- Team Member Hotel Rates, other discounts, perks and more
- Hybrid schedule
What We’re Looking For:
The Payroll Processor performs the full cycle of payroll processing for Loews Hotels & Co. The responsibilities include processing and auditing timekeeping data in relation to established standard operating procedures. Maintain all standards as set forth in the Loews Hotels & Co. Payroll Services policies and Met Forms. The Payroll Processor reports to the Payroll Manager.
Who You Are:
- A relationship builder with a dynamic approach to developing connections
- A continually curious forward thinker who loves to find creative solutions
- Comfortable with taking the lead in a variety of settings
- Collaborator who excels in an exciting, ever-evolving environment
What You Will Do:
- Processes and audits Team Member timekeeping and pay data records in accordance with Loews Hotels & Co. Payroll Services policies and Met Forms
- Ensures all Team Member pay is processed accurately, and follows all applicable Federal, State and Local labor laws
- Ensures deductions are properly calculated and reported to stakeholders
- Ensure continuous data synchronization and integrity between systems by monitoring inconsistencies in job codes and job profiles on Team Member records
- Ensure all hours and earnings are balanced with control documents
- Reviews and processes electronic documents for the assigned properties as received
- Resolves and documents any errors generated pre and post transmission of data to payroll vendor
- Prepare payroll reports to be distributed to Human Resources and Finance Senior Management teams
- Prepare weekly, monthly, quarterly and yearly reports for governmental agencies as needed
- Handle Team Members payroll inquiries and pay discrepancies
- Monitor and process daily notifications of changes and direct deposit returns in the payroll processing portal
- Complete payroll reconciliation for the properties assigned within the guidelines
- Processes stop payments and reverse payments in the payroll system
- Processes wage garnishment documents and responds to inquiries received
- Answers all incoming email, mail and phone requests to the payroll department
- May be required to work varying schedules to reflect business needs of the BSC
- Any additional duties as assigned by Payroll Manager
Your Experience Includes:
- HS Graduate or equivalent
- 2 years of experience in full cycle, multi-state and multi-FEIN payroll processing
- Experience in Workday, Dayforce, Oracle or similar payroll systems preferred
- Knowledge of wage withholding orders and garnishments/levies
- Outstanding mathematical, accounting and analytical skills
- Intermediate level proficiency with Microsoft Excel, Word, Outlook, and PowerPoint
- Ability to work independently or in a team environment
- Ability to deliver outstanding customer service and maintain strong work relationships
- Ability to communicate cooperatively and effectively with others, organize workload, adapt quickly to change, maintain composure and make decisions in stressful situations, observe SLA’s and stated deadlines