What are the responsibilities and job description for the Lobby Concierge (Start Date No Earlier Than February 3, 2025) position at Loews Hotels, LLC?
Preferred Qualifications:
English language communications required.
Excellent customer service skills.
Advanced Computer Skills.
Requires full availability including days, nights, weekends, and holidays.
Responsibilities:
Thorough knowledge of the local area including restaurants, attractions, and shops.
Familiar with all hotel facilities, room types, food and beverage outlets, recreational activities, and emergency procedures, makes dining, theater, tour, travel and other arrangements.
Personalizes all services and anticipates guest requests whenever possible.
Answers guest questions about the hotel and local area, researching and providing prompt and professional follow-up information.
Other duties as assigned.
Loews Hotels & Co is an Equal Opportunity Employer committed to a diverse and inclusive work culture. All qualified applicants will receive consideration for employment without regard to race, religion, gender, national origin, protected veteran status or any other basis protected under federal, state, or local law.