What are the responsibilities and job description for the Stewarding Supervisor position at Loews Ventana Canyon Resort?
Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.
The Stewarding Supervisor is responsible for maintaining the highest level of cleanliness, organization, safety, and production in their areas of responsibility. This role will supervise the stewarding staff (dishwashing team), ensuring smooth operations and maintaining cleanliness standards throughout the kitchen. Supervising a team of 15-25 individuals, the Stewarding Supervisor will coordinate staff to complete work assignments efficiently and maintain the team's performance at a high standard.
This position requires a great deal of attention to detail. Assignments must be done within the specified time constraints. This person must have the ability to communicate, initiative, teamwork, and be prompt. People skills, internal/external customer service, and communication skills are mandatory. Ability to communicate with people within the department is necessary. Multitasking, clear penmanship (so work may be interpreted correctly), regular attendance, getting along with others, detail orientation, working a full shift, and the ability to work in a fast paced constantly changing environment are required.
Essential Functions and Responsibilities
- To cooperate with, and support others in an effort to provide the up most safety in the kitchen areas as well as throughout all other areas of responsibilities as well as throughout the hotel.
- Prioritize and delegate work assignments to all staff
- Monitor completion of daily work assignments
- Interact with the culinary, banquet and other outlet manager for their needs
- Assist in the maintenance of all equipment by notifying engineering of any needed repairs
- Assist in the proper use of equipment and cleaning supplies
- Maintain organization of all food and beverage equipment and supplies in all areas of responsibility (i.e. main kitchen, Preston's and all banquet areas.
- Assume the responsibility of training the staff assigned to his shift and periodically appraise their abilities through practical exercises to include daily pre-shifts.
- Assure that all banquet functions are properly set with sufficient equipment and all stewarding responsibilities for those functions are met and always on time.
- Responsible in maintaining the stewarding areas in compliance with all Local health departments, Steritech and safety code regulations.
- Assist in maintaining effective awareness programs for the department in regards to safety and breakage
- Assist in the completion of Quarterly inventories
- Constant monitoring of daily activities such as dish machine monitoring, perpetual inventories and chemical counts.
- Ability to carry on the day to day floor operation in the absence of a Executive Steward and/or Assistant Executive Steward
- Attend daily BEO meetings when necessary and prepare BEO set ups sheets a day in advance
- Assist in the receiving's of all Stewarding purchases
- Execute emergency procedures in accordance with hotel standards
- Assure that all areas pertaining to breakdown are clear of all equipment and food items
- Other duties as assigned
Supportive Functions and Responsibilities
- Reports to work as scheduled in proper uniform and in accordance with the company's personal appearance standards
- Notifies appropriate individuals fully and completely of all problems and unusual matters of significance
- Is polite, friendly, and helpful to guests, management, employees
- Attends appropriate hotel meetings and training sessions
- Promotes and applies teamwork skills at all times
- Executes emergency standards in accordance with hotel standards
- Complies with safety regulations policies and procedures
- Complies with hotel department standards, policies and rules
- Remains current with hotel information and changes
- Maintains cleanliness and excellent condition of equipment and work area
Qualifications
- Ability to read/write in English
- Excellent communication skills - oral & written
- Excellent guest service skills
- Previous stewarding experience within a large volume hotel highly preferred.
- Able to work a fully flexible schedule, including weekends and holidays
- Able to push/pull and/or lift 40 lbs.
Education: High School Diploma or equivalent preferred
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
