What are the responsibilities and job description for the IT Business Analyst position at Loggerhead Risk Management LLC?
About Loggerhead Risk Management LLC
Loggerhead is a property and casualty insurer that specializes in providing coverage that meets the unique needs of Florida homeowners.
We're a team of insurance professionals with customer service as our core value and we know the importance of attentively serving our policyholders. Loggerhead is powered by modern technology, guided by people who share a commitment to trust, empathy, and always doing what's right.y, and teamwork., flexibility, and teamwork.
What's the Role?
As part of Loggerhead's Information Technology (IT) team, the IT Business Analyst is the liaison between multiple business units and technology teams that define processes and identify improvements. The IT Business Analyst documents stakeholder requirements, measures process efficiency and actively participates in testing efforts. They are a key stakeholder in the implementation, testing, training, and communication efforts with vendors and business groups. This is a hands-on role requiring a mixture of technical abilities, excellent communication, and organizational skills to create alignment amongst multiple sponsors.
A Day in the Life could include :
- Lead collaborative sessions translating business strategies and objectives into business requirements while driving standardization across different business solutions.
- Lead Agile activities, structuring product backlogs into epics, features, user stories, and tasks.
- Identify problems, opportunities, and solutions and stay engage throughout the lifecycle to ensure successful delivery and adoption.
- Interpret API documentation to identify solutions and learn business systems and processes.
- Develop, deliver, and evaluate training & supplemental materials.
- Conduct and facilitate acceptance tests for solutions with the user community, include developing UAT test scenario and test scripts.
- Gather and analyze data to support business cases and propose systems requirements.
- Utilize various tools such as wireframes, design templates, BRDs, FRDs, process maps, workflow diagrams and data mapping spreadsheets to ensure clarity and alignment with stakeholders.
- Develop meaningful and lasting relationships with partners for optimized systems integration and respond to questions and concerns from stakeholders.
- Conduct daily system analytics to maximize effectiveness and troubleshoot problems.
- Work extensively in Azure DevOps, Asana, Visio, PowerBi, and Office 365 products to build requirements, manage projects and collaborate with stakeholders.
- Use Postman to build and execute API requests and review responses to validate logic.
What You"ll Need to be a Top Candidate :
Qualifications
Education & Certifications
Working Conditions :
Travel : Minimum, as required.
ADA : The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of job duties.
Job Type : Full-time
Benefits :Work Location : Hybrid; Prefer candidates local to the immediate Tampa Bay area.
PI260424620
