What are the responsibilities and job description for the Solution Architect - Data Center position at Logicalis?
Summary
Provides pre-sales technical engineering support to Account Executives and clients as integral part of full sales process. Focuses on technical solutions for mid-size and enterprise accounts and works closely with clients to determine how Logicalis solutions can best serve their needs. Provides end-to-end solutions for data center technologies to our customers, includes traditional on-premise (server, storage, hypervisor and backup) and hybrid technologies combined with on-premise solution. Focuses on customer focused documenting, quoting and ultimately presenting solutions to both technical and non-technical audiences.
Essential Duties and Responsibilities
Produces accurate designs and proposals for clients using Logicalis technologies, services, and methodologies.
Conducts assessments, studies, and / or surveys to obtain data; analyzes data to advise and recommend solutions.
Qualifies, from technical perspective, new business opportunities or requirements within existing and prospective clients to ensure alignment with target markets, portfolio, and delivery and lifecycle services capabilities.
Writes Statements of Work (SOWs) for Logicalis Professional Services.
Designs and configures complex solution components.
Proposes elements, configurations, and implementation details of solution.
Prepares for and conducts client proof of concepts.
Prepares and performs product demonstrations.
Broadens engagements with clients by promoting, defining, and positioning Logicalis services from entire portfolio as appropriate to client requirements.
Advises service delivery team to ensure successful implementation of solutions.
Helps clients understand solution benefits.
Interfaces with vendor and manufacturer teams.
Provides product and / or solution training for Logicalis Sales teams and clients.
Mentors Logicalis team members.
Participates in increasingly complex client projects.
Keeps abreast of latest solutions and services Logicalis offers.
Establishes relationships with clients by demonstrating strong listening skills.
Builds credibility and trust by delivering what has been promised within established timeframes.
Participates in regional and national events and regional team meetings.
Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.
Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
Supports and conducts self in a manner consistent with customer service expectations.
Supervisory Responsibilities
This job has no supervisory responsibilities.
