What are the responsibilities and job description for the Front Desk Associate position at Lokre Real Estate?
About bantr's Grand Hotel in Rothschild
bantr's hotel is a large 140 room timber frame building in the heart of Rothschild. What used to be the Grand Lodge, is now the home to over 30 long and short term residents, and people who stay nightly from all walks of life.
bantr transforms the rigid and isolating housing model of yesterday into a flexible community-driven experience for today. Our mission is to create living environments that inspire people to progress holistically in their lives. Our thoughtfully engineered rooms are expertly furnished with everything you need to stay for a night or move in, whether alone, with family, or with friends. Shared spaces include the largest pool and hot tub in the market, co-working in the main lobby, an on-site bar and concert space, and a new state of the art gym!
The right candidate will have the ability to grow with our company and learn from our leadership team. If you love people and want to be part of an innovative concept and impact-driven organization, we'd love to have you join our team!
We are looking for someone with weekend availability.
Hotel Front Desk Job Responsibilities:
- Welcome guests in a warm and friendly manner.
- Ascertains their lodging, purchasing needs.
- Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
- Knows all essential aspects of our resort or hotel operations.
- Registers guests and manages the rooming chart.
- Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.
- Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems.
- Balances cash drawer by counting cash at beginning and end of work shift.
- Monitors lobby and check-in activity to determine room flow.
- Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
- Provides pre-arrival support for guests arriving on packages.
- Facilitates correspondence with guests.
- Acts as the site liaison for the services and sales center.
- Works collaboratively with any resort associates and resources
Hourly Position---Wage range $15-$18 based on prior experience.
Additional Perks
- Full access to our gym, pool, and hot tub
- Discounted room rates for the hotel
- Discounted concert tickets
- Cross training throughout the hotel (front desk, events, etc)
- The opportunity to align your passions with other parts of the company
- And more!
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 30 – 45 per week
Benefits:
- 401(k)
- Employee discount
- Free parking
- Health insurance
- Paid time off
- Referral program
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Monday to Friday
- Morning shift
- Nights as needed
- Rotating weekends
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Required)
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Required)
Work Location: In person
Salary : $15 - $18