What are the responsibilities and job description for the Quality Coordinator position at Loloi?
About Us :
Loloi Rugs is a leading textile brand that designs and crafts rugs, pillows, and throws for the thoughtfully layered home. Family-owned and led since 2004, Loloi is growing more quickly than ever. To date, we've expanded our diverse team to hundreds of employees, invested in multiple distribution facilities, introduced thousands of products, and earned the respect and business of retailers and designers worldwide. A testament to our products and our team, Loloi has earned the ARTS Award for Best Rug Manufacturer in 2010, 2011, 2015, 2016, 2018, and 2023.
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Loloi is seeking a talented Quality Coordinator to join our growing team. This position reports directly to our Director of Product Compliance and will play an integral role in our Quality and Compliance team.
This role is to assist the quality team in setting and tracking objectives, goals, and KPIs. This person will also inspect and test samples as per the request of different stakeholders within Loloi, to ensure they meet the quality requirements as per AQL levels, product specifications, and customer expectations. Your goal will be to continuously improve the quality for our rug and textile products by working with performance results and to assure supplier quality compliance.
This role is based onsite 5 days a week (M-F) at our Dallas, TX headquarters . If you have experience working with complex data utilizing spreadsheets, business intelligence, or other quantitative problem-solving tools, we want to hear from you!
Responsibilities
Investigate Quality Issues
- Work with different stakeholders to investigate potential quality issues in the supply chain.
- Review queries from different stakeholders within Loloi.
- Collect evidence and gather information about the query.
- Thoroughly investigate the queries by digging deeper into various parts of the supply chain.
- Report back the scale of the issue with relevant data.
- Quarantine the product / issue to stop from spreading further.
- Take action involving stakeholders to properly solve the quality issue using root cause analysis.
- Take steps to implement Preventive Actions and share good examples with other departments.
Work on Customer Experience
Work on Quality Inspection Data
Quality Assurance and Quality Control
Project Management
Data Analytic
Qualifications :
What We Offer
Loloi Rugs does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.