What are the responsibilities and job description for the Coordinator-Outpatient Service position at Loma Linda University Health?
Job Summary: The Coordinator-Outpatient Service's provide customer service to patients referred for services. Coordinate patient care services while serving as patient advocate. Facilitate the delivery of optimal patient care. Performs transcription, scheduling patient appointments, phone coverage. Assures all procedure reports are completed and distributed to referring physicians and reporting agencies in a timely manner. Assists with the implementation of new programs within the division and utilized as a resource and training for other staff. Performs other duties as needed.
Education and Experience: High School Diploma or GED required. Associate`s Degree in Business preferred. Minimum of one year of experience in a medical/physician practice setting as an administrative support staff or coordinator position.
Knowledge and Skills: Able to keyboard 40 wpm. Able to use a computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position. Able to work calmly and respond courteously when under pressure; collaborate and accept direction. Able to think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.
Licensures and Certifications: Medical Assistant Certification preferred.
Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.
Loma Linda University and Health System is an equal opportunity employer committed to the principles of diversity. We provide equal opportunities in all aspects of the employment process to every individual, regardless of gender, race, color, age, national origin, ancestry, physical or mental disability, marital or veteran status, genetic information or any other characteristic protected by law. In addition, we will provide reasonable accommodations for otherwise qualified individuals requesting an accommodation due to a disability. If you need accommodation assistance with accessing our job listings or completing an application, or during any other phase of employment with us, please contact Human Resources Talent Acquisition at 909-651-4001 or 909-558-4006 (TTY).
