What are the responsibilities and job description for the Licensed Insurance Office Administrator Assistant position at London & Norfolk Ltd?

Job Description

London & Norfolk Ltd. is an independent insurance agency with a client-centric and results-driven approach. We pride ourselves on innovation, ethical practices, and a commitment to building long-term success for our clients. Our collaborative and structured organization leverages technology, ongoing education, and a global perspective to exceed expectations we foster a family-oriented, flexible environment that values work-life balance. As a small, close-knit team, we prioritize integrity, innovation, respect, accountability, and putting the needs of both employees and clients first.

We are seeking a Licensed Insurance Office Administrator Assistant to manage key administrative functions and support account managers in delivering top-notch service. In this role, you will be the first point of contact for clients, handle essential office tasks, and assist in processing insurance documents with accuracy and urgency. This position offers a base salary of $40,000 per year , plus bonus opportunities. If you are detail-oriented, proactive, and passionate about delivering exceptional client service, wed love to have you on our team.

Apply today to take the next step in your career and join a team that feels like family while making a meaningful impact on clients' lives.

Benefits

Annual Base Salary Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Weekends Off

Responsibilities

Answer phones and provide a warm and professional first impression for clients.
Manage front desk operations, including handling mail and postage meter tasks.
Process endorsements and change requests to assist account managers.
Create and process certificates, auto ID cards, and binders efficiently.
Maintain accurate and organized records to ensure seamless operations.

Requirements

Active Property & Casualty Insurance License in Virginia (required).

1-3 years of experience, preferably in commercial lines insurance.

Proficiency in EPIC management system, CSR24, and Microsoft Office Suite (Word, Outlook, Excel).

Strong attention to detail and organizational skills for managing time-sensitive matters.

Effective communication and interpersonal skills to build positive client relationships.

A proactive mindset with curiosity to learn and adapt in a dynamic environment.

Salary : $40,000

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Licensed Insurance Office Administrator Assistant

What are the responsibilities and job description for the Licensed Insurance Office Administrator Assistant position at London & Norfolk Ltd?

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