What are the responsibilities and job description for the Patient Services Coordinator I position at Lone Peak Dental Group?
**Job Summary:**
We are seeking a Patient Services Coordinator I to join our healthcare team. The primary responsibility of this role is to provide exceptional customer service to patients, families, and visitors. The Patient Services Coordinator I will be responsible for scheduling appointments, answering inquiries, and coordinating patient referrals.
**Qualifications:**
- High school diploma or equivalent required; Associate's degree preferred
- Previous experience in a healthcare or customer service role is a plus
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Proficiency in basic computer skills
**Responsibilities:**
- Greet patients, families, and visitors in a professional and courteous manner
- Schedule and confirm patient appointments
- Answer phone calls and direct them to the appropriate staff members
- Assist with patient check-in and check-out procedures
- Maintain patient records and ensure confidentiality
- Coordinate patient referrals to other healthcare providers as needed
**Additional Requirements:**
- Spanish speaking prefered
- Ability to maintain composure and professionalism in stressful situations
- Willingness to learn and adapt to changing healthcare protocols
- Strong attention to detail and organizational skills
- Knowledge of medical terminology is a plus
- Commitment to providing high-quality patient care
