What are the responsibilities and job description for the Patient Financial Services Representative position at Lone Star Heart and Vascular Clinic, P.A.?
Job Overview
The Patient Services Representative plays a vital role in ensuring a positive experience for patients within our healthcare facility. This position requires excellent communication skills, a compassionate demeanor, and the ability to manage multiple tasks efficiently.
Duties
- Answer patient billing phone calls professionally and courteously and ensure all voicemails are returned within 24 hours.
- Call all scheduled appointments with past balances and work out a payment agreement.
- Will post both insurance and patient payments to the EMR accurately.
Experience
- Previous experience in a healthcare or customer service role is preferred.
- Familiarity with medical terminology is a plus but not required.
- Proficiency in using computer systems and EHR software is advantageous.
- Strong organizational skills and attention to detail are essential.
- Ability to work effectively in a fast-paced environment while maintaining professionalism.
This position is ideal for individuals who are passionate about providing exceptional service in a healthcare setting. If you possess the necessary skills and are eager to contribute to our team, we encourage you to apply.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: Hybrid remote in New Braunfels, TX 78130
Salary : $20 - $25
