What are the responsibilities and job description for the Customer Sales and Service Representative position at LONE STAR STAE DIRECT?
Job Summary
We are seeking a motivated and enthusiastic Customer Service/Sales Representative to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional customer support and driving sales through effective communication. Your ability to engage with customers over the phone and in the office will be crucial in fostering strong client relationships and achieving sales targets.
Responsibilities
- Provide outstanding customer service by addressing inquiries and resolving issues promptly and professionally.
- Engage in outbound calling to follow up with potential leads and existing clients, ensuring their needs are met.
- Maintain accurate records of customer interactions and transactions in our database.
- Assist clients with product information, guiding them through the sales process to enhance their experience.
- Handle cash transactions accurately while adhering to company policies.
- Collaborate with team members to achieve sales goals and improve overall client satisfaction.
- Demonstrate effective phone etiquette while communicating with clients, ensuring a positive interaction every time.
Qualifications
- Previous experience in customer service or sales is preferred, showcasing strong client services skills.
- Excellent communication skills, both verbal and written, with a focus on phone etiquette.
- Proficient in office software applications and comfortable using technology for customer interactions.
- Ability to handle cash transactions responsibly and accurately.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- A proactive approach to problem-solving and a commitment to delivering exceptional customer experiences.
Requirements:
- Positive Attitude and Winning Mentality
- Proficient Listening, Verbal and Written Communication Skills
- Self-Motivated
- Ability to Adapt to A Variety of Customers
- Strong Work Ethics and Inner Drive to Hit Goals
Compensation/Perks:
With average annual earnings from $50-$70K nationwide and top performers making over $100K, our Sales Agents experience high rewards for strong performances.
- No Experience Necessary, ONLY WILLINGNESS TO LEARN AND EXCEL
- Training Provided
- Growth Opportunities Within the Company - No Favoritism or Politics
- Meet Sales Expectations and Get Rewarded!
- Learn From the Best Within the Industry
- Gain Leadership Experience and Learn to Master Managing a Team
- Grow and Develop Communication Skills, People's Skills, and Confidence
- Be Within the Right Proximity to Leverage Yourself to The Lifestyle You Deserve!!
Work Remotely:
- Position is 100% Remote
Join us in creating memorable experiences for our customers while contributing to our customer service and sales success!
Job Types: Full-time, Part-time
Pay: $53,569.00 - $69,067.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- On-the-job training
- Professional development assistance
- Referral program
- Vision insurance
- Work from home
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Split shift
Work Location: Remote
Salary : $50,000 - $70,000