What are the responsibilities and job description for the Host position at Long Acre Tavern?
Job Summary
We are seeking a friendly and organized Host/Host to join our team in providing exceptional guest experiences. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and efficient seating arrangements. This role requires excellent communication skills and a passion for hospitality, as you will play a vital role in setting the tone for our restaurant's atmosphere.
Duties
- Greet guests warmly upon arrival and manage the seating process to ensure efficient flow within the restaurant.
- Maintain an organized waitlist and communicate wait times accurately to guests.
- Provide assistance to guests by answering questions about the menu and restaurant services.
- Collaborate with servers and kitchen staff to ensure timely service and guest satisfaction.
- Handle phone inquiries with professionalism, utilizing strong phone etiquette to assist callers effectively.
- Utilize toast POS or similar systems for managing reservations and guest information.
- Uphold cleanliness and organization at the host station and dining area, ensuring a welcoming environment for all guests.
Experience
- Previous experience in guest services or hospitality is preferred, particularly in a restaurant or hotel setting.
- Familiarity with food service operations is a plus, along with experience using POS systems such as Toast POS
- Strong communication skills are essential, with the ability to effectively interact with guests and team members alike.
- A passion for providing outstanding customer service and creating memorable dining experiences is highly valued.
Join us as a Host/Host where your contributions will help create an inviting atmosphere that keeps our guests coming back!
Job Types: Full-time, Part-time, Temporary, Seasonal
Pay: $16.50 - $25.00 per hour
Expected hours: 8 – 24 per week
Benefits:
- 401(k)
- Employee discount
Shift:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $17 - $25