Front and Back Medical Assistant

Job Description

This position is for a Front/Back Office Medical Assistant . In this position, you will be responsible for providing administrative support to ensure the efficient operation of our gastroenterology practice. You will support doctors and patients as part of the back-office teams under the direct supervision of our Back Office Supervisor. Our beautiful main office was built in the Douglas Park area of Long Beach in 2015.

Responsibilities

• Organize and schedule office and procedure appointments
• Provide clear instructions on detailed preparation for procedures
• Preparation of ancillary services requisition forms
• Obtain authorizations for procedures
• Answer patient questions
• E-prescribing and data entry into patient medical charts
• Schedule and confirm patient appointments in a timely manner, ensuring optimal use of clinic resources.
• Review documentation to verify patient information and ensure compliance with health regulations.
• Manage medical records, including the maintenance of accurate and up-to-date patient files.
• Conduct insurance verification to confirm coverage and eligibility for services provided.
• Utilize knowledge of ICD-9 and ICD-10 coding to assist in the documentation process as needed.
• Communicate effectively with patients regarding appointment details, cancellations, and rescheduling.
• Collaborate with dental clinic staff and hospital personnel to streamline operations and enhance patient experience.
• Maintain confidentiality of all patient information in accordance with HIPAA regulations.

Qualifications

• Bilingual in English and Spanish is Preferred

Requirements or Qualifications

• Previous medical office experience is mandatory
• Minimum of two years of experience (excluding internship time)
• Excellent time management skills and ability to multi-task and prioritize work
• Stable employment history
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Exceptional computer skills and experience with electronic health records
• Must be able to pass background check and provide professional references

Wages commensurate upon experience

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Free parking
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Medical Specialty:

• Gastroenterology

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $21 - $23