What are the responsibilities and job description for the Assistant Manager (Real Estate License Required) position at Long & Foster?
The licensed assistant manager, vacation rentals will work closely with the Office Manager to contribute to the development and validation of plans, policies and objectives; review and comment on policies and programs.
Job Duties and Responsibilities (Essential Job Functions)
- Support the Manager in daily operations, including overseeing the department's email inbox.
- Assign new leads and manage web bookings effectively.
- Address owner and guest concerns with professionalism and promptness.
- Handle phone calls and provide assistance where needed.
- Lead owner communication initiatives, including managing social media campaigns.
- Collaborate with the Manager to create and maintain property listing accounts, schedule listing appointments, and actively promote L&F Vacation Rentals.
- Provide rental history and rate information to Sales Agents as requested.
- Offer support to the vacation rental team, particularly during the busy summer season, by assisting with check-ins and check-outs.
- Perform other related duties of a comparable type as assigned.
Performance Expectations
- Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
- Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
- Establish and maintain positive and productive work relationships with all staff, customers and business partners.
- Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
- Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Qualifications
Education:
- Bachelor’s degree in business administration or related field; or equivalent knowledge and work experience.
Experience:
- Two plus years of real estate experience, including supervisory/management experience.
Knowledge and Skills:
- Experience in handling real estate transactions; knowledge of legal obligations of Realtors under state and federal laws, Department of Commerce Rules & Regulations, Department of Housing and Urban Development, and the National Association of Realtors Code of Ethics.
- Strong computer experience.
- Excellent oral and written communication skills, including presentation skills.
- Effective analytical, problem-solving and decision-making skills. Detail oriented.
- Project management skills, ability to prioritize and handle multiple tasks and projects concurrently under deadline pressure.
- Effective interpersonal skills and leadership abilities. High degree of integrity.
Other (licenses, certifications, schedule flexibility/OT, travel, etc.):
- Licensed Realtor with the goal of achieving a broker’s license; continuing education credits in real estate and management.
Wage: $46,000 - $52,900 annually; actual wage is based upon education and experience. Potential for formulary incentive plan, based on financial results.
Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Equal Opportunity Employer
Salary : $46,000 - $52,900
