What are the responsibilities and job description for the Event Marketing Representative position at Long Home Products?
About Company:
At Long Home, we believe in delivering excellence to our customers and investing in the growth of our employees. Established with a commitment to quality craftsmanship and superior customer service, we have become a trusted name in the home improvement industry. Specializing in premium windows, doors, roofing, siding, and bathroom remodeling, we strive to enhance the beauty, comfort, and value of every home we serve.
Our mission is to provide homeowners with high-quality products and unmatched customer experience. We achieve this through innovative solutions, dedicated team members, and a culture that fosters collaboration, integrity, and professional growth.
As a rapidly growing company, Long Home Products offers employees the opportunity to work in a dynamic and supportive environment. We are passionate about creating pathways for career advancement while maintaining a strong sense of purpose and community. When you join our team, you become part of a company that values your contributions and invests in your success.
Discover your potential and make a lasting impact with Long Home — where your skills, ideas, and dedication drive our shared success.
About the role:
The Event Marketing Representative is responsible for securing in-home appointments with potential customers by representing Long Home at various community events, such as home shows and local, county and state fairs. Event Marketing Representatives engage event attendees through compelling conversations and product demonstrations, converting these interactions into scheduled consultations. This position is responsible for identifying qualified homeowners, effectively communicating Long Home’s home improvement solutions and scheduling appointments for our sales team.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Actively engage with event attendees to schedule in-home consultations for Long Home products and services.
- Execute proper booth setup and breakdown procedures while maintaining a professional and attractive display.
- Represent the company professionally at assigned events including fairs, home shows, and community gatherings.
- Process and submit leads to dispatch immediately for same-day or next-day appointments.
- Document and report any customer feedback or concerns to Field Marketing Events Manager or Field Marketing Events Regional Supervisor in a timely manner.
- Record accurate clock in/clock out times and follow time clock procedures.
- Utilize event tech tools, including lead capture and registration systems, ensuring effective data collection and event engagement.
- Participate in all team and 1:1 coaching sessions, meetings and trainings
- Work with management to create effective strategies for improving appointment conversion rates.
- Maintain an environment that embodies the company’s Mission, Vision, and Values.
Qualifications:
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Excellent interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Knowledge of principles and methods for showing, promoting, and selling products.
- Skilled in reading, writing, and understanding documents, including instructions and safety rules.
- Experienced in presenting to groups.
- Able to follow written, oral, or diagram instructions; and solve problems with clear, step-by-step solutions.
- Able to calculate all units of measurement.
- Skilled at connecting with people, with strong persuasive skills.
- Able to thrive in an event-based environment while consistently meeting appointment-setting targets.
Preferred Qualifications:
- Experience in a customer-facing role
- Ability to work flexible hours, including evenings and weekends
Skills:
In this role, you will use your excellent communication and interpersonal skills to build strong relationships with clients and vendors. Your strong organizational and time management skills will be critical to managing multiple tasks simultaneously and ensuring the success of each event. You will also use your attention to detail to ensure that all aspects of each event are executed flawlessly. Additionally, your ability to work well under pressure and meet tight deadlines will be essential to your success in this role. Finally, your experience with event management software and customer-facing roles will be beneficial in this position.
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