HVAC Service Manager

Job Description

Job Description

Benefits / Perks

• Careers Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation

Job Summary

We are looking for a HVAC Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy service department! You will be responsible for a variety of tasks, including overseeing service technicians, addressing customer inquiries, and managing required documentation.

Responsibilities

• Manage a team of HVAC service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
• Ensure repairs and maintenance tasks are completed in a timely manner
• Mentor employees on best practices for improving sales and customer service techniques
• Oversee day-to-day operations of the service department
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

• High school diploma or GED required bachelors degree preferred
• Valid state-issued drivers license and clean driving record are required
• Successful completion of a pre-employment drug and background screening
• At least two years of experience as an HVAC service technician or service advisor is required. Experience as an HVAC service manager is preferred
• Deep understanding of HVAC technology, HVAC service technician job duties, and HVAC repair services is required