Customer Service Representative/Administrative Assistant

Customer Service/Administrative Assistant
Long Island Pool and Patio | Full-Time | Monday–Friday

About Us:
We are a small, family-owned and operated inground pool and patio company dedicated to providing top-quality service and craftsmanship. Our team values strong customer relationships, attention to detail, and teamwork to create exceptional outdoor spaces.

We’re looking for a Customer Service/Administrative Assistant to join our team! If you thrive in a fast-paced, friendly environment and enjoy helping both customers and coworkers, we’d love to hear from you.

Responsibilities:
- Answer incoming calls, take detailed messages, and direct customer inquiries appropriately
- Manage and document customer feedback, ensuring timely responses and solutions
- Coordinate portions of the pool and patio project, assisting in scheduling and logistics
- Work closely with our service company to schedule and confirm appointments
- Assist in mailing marketing materials and customer communication efforts
- Complete general office administrative tasks, including filing, data entry, and organizing
- Support sales team, owners, and project manager with tasks as needed

What We’re Looking For:
- Strong communication and organizational skills
- Ability to multitask and work efficiently in a busy environment
- Experience in customer service and administrative roles (preferred)
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- A team player with a positive attitude and attention to detail

What We Offer:
Competitive Salary
Health Insurance
401K with Company Match

Join our team and be part of a close-knit company that values hard work, customer satisfaction, and a positive workplace!

Apply today by submitting your resume. We look forward to meeting you!

Job Type: Full-time

Pay: $22.50 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Shift:

• Day shift

Work Location: In person

Salary : $23 - $30