What are the responsibilities and job description for the Electronic Billing Specialist/Book-keeping Assistant position at LONG LAW FIRM, LLP?
Long Law Firm is seeking for a part-time Electronic Billing Specialist and Book-keeping Assistant to join their firm in Baton Rouge.
Education
High School Diploma or GED required
Work Experience
2 years’ experience in professional services preferred, but not required
Special Skills
- Detail oriented
- Moderate experience with Microsoft Office Suite applications: Excel, Word, Teams
- Ability to work independently
Responsibilities
- Coordinating with accounting in reviewing pre-bills
- Responsible for timely submitting invoices and resolving issues for the electronic billing (eBilling) for the Firm in accordance with client billing guidelines as well as collections of those invoices
- Set-up and implementation of new eBilling, including obtaining all necessary timekeeper billing rates and ensure client references have been established
- Assist in identifying and implementing process improvements
- Monitor eBilling systems and all eBilling vendor sites in order to conduct continual and thorough account audits to resolve all invoice rejections or inability to upload invoices, in a timely manner
- Providing timely updates to management on invoice status and any related issues
To perform job successfully, an individual should demonstrate the following competencies to perform the essential functions of this job. The below competencies include but are not limited to:
Communication - Communicates effectively and appropriately. Uses good judgment as to what to communicate to whom as well as the best way to get that accomplished. Speaks in a clear and credible manner, selecting the right tone for the situation and audience. Listens to others and allows them to make their point.
Customer Focus - Personally demonstrates that external (or internal) customers are a high priority. Identifies customer needs and expectations and responds to them in a timely and effective manner. Anticipates and prevents delays or other things that can adversely affect the customer. Keeps customers informed about the status of pending actions and inquires about customer satisfaction with products or services.
Dependability - Makes and fulfills commitments. Has established a pattern of working independently, meeting reasonable deadlines, and accepting responsibility for his or her actions. Willingly makes promises and fully intends to keep them. Arrives at work on time and ready to contribute. Shows up for meetings well-prepared.
Flexibility - Adjusts quickly and effectively to changing conditions and demands. Discusses change as a necessary and inevitable aspect of organizational life as well as an opportunity to learn new things. Has a similar view and approach to potentially stressful situations. Invests personal energy toward accepting and adapting to change that others use toward resisting or resenting it.
Positive Outlook - Tends to stay positive, even when others sound negative or struggle to remain upbeat. Sees and provides others with concrete reasons to believe that things will work out well. Notices and acknowledges things that are going well, especially during stressful times.