What are the responsibilities and job description for the Retail Experience Specialist position at Longchamp?
The Ideal Candidate
We are seeking a highly motivated and experienced Luxury Retail Sales Associate to join our team at Longchamp. The ideal candidate will possess excellent communication and interpersonal skills, a passion for fashion, and a proven track record of success in sales and customer service.
Key Responsibilities:
- Provide exceptional customer service and support
- Upsell and cross-sell products to drive sales growth
- Maintain a thorough knowledge of products, including features, benefits, and pricing
- Process transactions accurately and efficiently
- Contribute to visual merchandising and display efforts
Requirements:
- High School Diploma (or GED) required, plus a degree in Fashion or related field, equivalent work experience, or education
- Three plus years of high-end retail, boutique, or sales experience
- Proficient in inventory management, customer sales, and merchandising
- Skilled in POS transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports, following Cegid Manual guidelines
- Proficient in UPS System for shipment preparation and processing
- Familiar with Microsoft Excel, Outlook, and Word for basic office tasks
