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Performance Assurance and Improvement Specialist

Longenecker & Associates
Ridge, TN Full Time
POSTED ON 2/16/2025
AVAILABLE BEFORE 5/12/2025

Job Description

Job Description

Longenecker & Associates (L&A), supporting the United Cleanup Oak Ridge (UCOR) LLC contract, is in search of a Performance Assurance Specialist, to support the Contract & Performance Assurance organization. This position reports to the UCOR Contract and Performance Assurance Manager. The Contract and Performance Assurance organization is responsible for implementing the Management / Self-Assessment Program, Issues Management Program, Lessons Learned / Operating Experience (OPEX) Program, Event Investigation Program, Performance Monitoring and Metrics, Occurrence Reporting, Price-Anderson Amendments Act (PAAA) Nonconformance Tracking System (NTS) Reporting, Requirements Management, Technical Standards Program, and Enterprise Risk Management. UCOR LLC is the prime contractor for the Department of Energy (DOE) / Environmental Management (EM).

L&A is a woman-owned small business and trusted partner enabling critical missions across the U.S. Department of Energy (DOE) complex for more than 30 years. We contribute to DOE’s nuclear security and environmental remediation enterprise by providing the highest-caliber staff and experts.

L&A is unconditionally committed to mission success and the well-being of employees, the nation, and the environment. Our team members are passionate about building a healthier environment for generations to come. As an inclusive community, we effectively interface and communicate with all levels of organizations and government agencies. If you have a passion for excellence, seek opportunities to engage in mission critical work, and consistently exceed expectations, apply now to join our professional family.

POSITION DESCRIPTION :

The Performance Assurance & Improvement Specialist will work under the direction of the Contract and Performance Assurance Manager, support effective and efficient implementation of the Performance Assurance programs as described in UCOR Contractor Assurance Program Description (in response to DOE O 226.1B); and drive mission focused continuous improvement initiatives in selected program areas.

SPECIFIC DUTIES & RESPONSIBILITIES

The role of a Performance Assurance & Improvement Specialist will include :

  • Programmatic development, improvement and implementation of Performance Assurance areas :

Issues Management

  • Event Investigation – TROTS (The Rest of the Story)
  • Management Assessments and Integrated Assessment Schedule
  • Lessons learned / Operating Experience
  • Performance indicators and metrics
  • The PA&I specialist will be responsible for planning and performing assessments
  • The PA&I specialist will be responsible for support or leading Apparent Cause or Root Cause Analyses
  • The PA&I specialist will conduct training on the Performance Assurance procedures and processes
  • The PA&I specialist will Identify, analyze and effectively communicate issues and opportunities for improvement from multiple sources, e.g., observations, oversight activities, performance data, metrics, indicators, trends, causal analyses, event investigations.
  • The PA&I specialist will need to collaborate with other team members, and across all organization and management levels to develop this role and execute responsivities commensurate with business needs and experience.
  • EDUCATION REQUIREMENTS

    Bachelors degree in relevant field; at least 3 years of demonstrated and relevant experience

    REQUIRED QUALIFICATIONS

  • Strong oral and written communication skills and ability to interact with all levels of organization and with external agencies
  • Adaptable and flexible, work independently or part of a team
  • Proficient with Microsoft office
  • Demonstrated ability learn new skills and software
  • Ability to manage multiple tasks concurrently
  • United States Citizenship is required.
  • Ability to work in a diverse work environment,
  • Satisfactory results of a pre-employment screening, which includes a background check and drug screening,
  • Ability to fulfill and promote L&A core values.
  • DESIRED QUALIFICATIONS

  • Previous experience with nuclear or highly regulated / high hazard programs including experience with corrective action and Quality Assurance systems, Department of Energy, Department of Defense, Commercial Nuclear Power
  • Trained / certified Causal Analysis
  • Trained / certified Assessor
  • Experience in the Department of Energy environment, and an understanding and knowledge of DOE Order 226.1 and other applicable DOE directives.
  • Trained / certified in LEAN or LEAN Six Sigma (preferably to Green Belt or higher)
  • Knowledge of environmental remediation and waste management projects
  • Experience using software application for Issues Management, Corrective Actions, etc.
  • Ability to obtain a DOE Q-Clearance, as needed.
  • LOCATION

    This full-time on-site position is located at the UCOR office in Oak Ridge, TN. UCOR is conducting major cleanup activities at the Oak Ridge National Laboratory (ORNL) and the Y-12 National Security Complex as well as remedial activities at the East Tennessee Technology Park (ETTP). Cleanup missions on the Oak Ridge Reservation (ORR) focus on protecting people and the environment from industrial and chemical hazards while enabling current and future science and national security programs. UCOR also leads critical projects (e.g., Outfall 200 Mercury Treatment Facility and the Environmental Management Disposal Facility) and manages nuclear operations facilities at the ORNL and Transuranic Waste Processing Center. As a DOE Voluntary Protection Star site—the highest safety designation for a DOE site—safety is a prerequisite for the performance of all work performed.

    PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

    Successful candidates will be able to perform the essential functions of the job with reasonable accommodation. This job posting reflects management’s assignment of essential functions and the descriptions listed do not restrict management’s right to assign or reassign duties and responsibilities to this job at any time.

    SALARY AND BENEFITS

    As an L&A employee, you will be eligible for a competitive salary as well as a comprehensive benefits package including healthcare (medical and dental), 401K plan, and paid time off. We believe in investing in our employees beyond compensation and as an L&A employee, you will have access to in-house training, career pathing, mentoring, award programs, tuition reimbursement and much more.

    L&A is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, age, or status as a qualified individual with a disability or protected veteran.

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